Account Management
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I pay for QB Pro 1 User Monthly Service Plan for QB Desktop, 2019. I have recently moved to QB Online Essentials, but need to upgrade to Pro, if I am not using the Desktop version I don't need to be paying the monthly service plan correct? Please confirm. Thanks
Why have I been charged twice since QB advices that we cancel our subscription in order to wipe the account and start the subscription again?
Does a Limited User (customer and sales plus suppliers and purchases) have access to time reports, on the basis they can enter enyine's time sheet
We use the bank feeds from American Express, Metro Bank, and TSB and none of them work since March '20. HMRC in the UK has recommended this shower of a software because it works with Making Tax Digital and exactly at the next quarter it all falls apart. Does QB contact us and tell us there is a problem? No! Do they tell the truth when you spend 60mins waiting for a callback? No. So the question is, have any of you managed to switch to another provider and transfer all your data over so you can continue as you would expect to from a global accounting software company. Any comments welcome from other small businesses in the same position.
