Banking
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I have manually been matching and inputing all of the sales from Shopify into Quickbooks, but I have recently connected Shopify to Quickbooks online, so now I am trying to figure out how to to match all of the sales.
How is it that as of May 31 the program will no longer support downloading transactions from your bank? I use the desktop version and my personal internet at my home. Will you be installing a block via an update? This really makes no logical sense. Please help me understand what I'm missing. Thank you
I am getting error message 185 in QB.
I went to edit a transaction in one of my 2 bank account registers and I could not find it. It seems transactions are missing from both registers and the running balance says n/a. Its says last reconciled 2/28. See attached file. Intuit...what is going on? This is clearly an internal issues and I hope not a consequence of some sort of maintenance process. This system should be 100% available at 9:45 ET on a Saturday. Please respond with a root cause and expected correction time. I understand you have limited support but M-F only is not realistic when all of those who can help are actually at home and available to help.
It works fine for all of my other Chase employee cards but the one that had a huge volume of transactions one month do not come through.
As I understand, there is an issue affecting myself and many other QB online users. Starting in about June, my PayPal bank feed stopped importing refunds. Any time I refund a customer, that transaction would show up under the spent column of my PayPal banking transactions. Now, they no longer import or show as a transaction. I would like to see if anyone has any concrete information on this bug/error, and how it is being fixed. This is the second critical PayPal banking feed issue I have experienced in the last two months, and it is making me question if I can trust my business to Quickbooks.
I have tried uploading a CVS bank file but am unable too. I am also worried about multiplying other transactions that are already there as I cannot seem to download specific dates from my bank. Please help!
Everything I seached for online only gives instructions for quickbooks online. The options to select that are mentioned are not availble for my application.
I believe fraud is being committed. How do I talk with a live person at intuit?
Checks with less than 9 line items on stub will transfer without an issue.
After the required re-connection, instead of numbers now there are "X" signs in the bank feed. We have a variety of accounts for transfers. How can we recognize what account number has been used in the transaction?
Often when I do a check run, the last check in the run does not register as having been printed although it was. The next time I do a check run, that check is printed again with a different check number. I often catch it and I have to rip up the check and renumber it on the check register. Last time, however, I missed a customer refund and 2 checks for the same amount were sent out. How do I fix this problem?
I matched a few deposits to bank transactions that were the same amount but deposits rather than payments and vice versa. How do I fix that?
We have several customers who pay via wire transfer. Their payment will come through, minus the wire fee, so if their invoice was $400, it would post as $380. I had created a credit memo to offset the wire charge, but it's not debiting the Bank Fees Expense account. How should I record the $20 wire fee if I've already recorded the payment (less the wire fee)? Is there a journal entry I can make to have it charge the expense account?
I have figured out how to enter a bill and say it was paid with a credit card, but I do not know how to show that I paid my credit card bill at the end of the month and how does that affect the fact that the bills are already showing as paid by a credit card? I'm afraid if I enter the information wrong it will screw up my bank account information. Please help!
I recently opened 3 new bank accounts at a new bank. I wrote 1 check that was then dispersed into the 3 accounts. So now, I am having trouble matching the transaction. How can I split the 1 check that I wrote into the 3 different accounts that I just opened and linked to QBO? Please help me.
