Other Questions
Recently active
I was not able to get into Single User Mode to do some maintenance. I connected with Intuit Tech support and after 2.5 hours of uninstalling QB Premier Plus Edition 2023, then reinstalling it, we got it into Single User Mode, but now it will not go back to Multi-User Mode. We have rebuild the database with no errors on it. Then after all of that, the technician told me it was a known issue and the engineers are working on it. He added my email address to the case number so I can get updates but nothing has happened yet. Every time I attempt to go into Multi-User Mode, the entire program just shuts down. I do not even get an error code. The tech support said there was nothing else we can do until the engineers fix the issue. I have a 3 user license and now, we have to schedule and coordinate between the 3 users on when we access QB. Very frustrating that they are not fixing this issue. Is anyone else experiencing this and
I'm unable to choose a client. It keeps kicking me back to the log in screen
I recently switched my QB desktop to a new computer. I backed up my QB file to an external drive before I moved to the new computer. I noticed that my pdf attachments are no longer on my vendor file. How do I get my pdf attachments back for my vendors? I have hundreds of vendors and would hate to have to scan and attach all of those documents 😫
We are a small CDL School and my boss receives most student payments at the time the student comes in for the lesson, so we normally give them a sales receipt for payment. But this last student he overcharged by 10 hours and wanted to issue him a new sales receipt showing that he applied 2 hours of credit to that sales receipt as form of payment. Since the first one was never recorded as an invoice but rather a sales receipt is there a way to do this to keep our records straight?
I'm doing some major clean up on some books that haven't been kept for quite some time. there are tons of duplicated entries, etc. Yesterday I deleted about 15 of these entries. You can clearly see it in the audit log that I deleted them. When I logged in this morning, the system added them back. You can also see that in the audit log. It has the user listed as Online Banking Administration. Any one know how to fix this? I've encountered so many issues with QBO altering our books, etc. I don't have our accounts synced, I think they're considered linked. But it only brings in what I download to QBO and then I add or exclude. I am so frustrated with how difficult QBO is after using desktop for 20 years.
Original commenter did not share additional details
Hi - On the side of a QuickBooks Community post / discussion, there are three dots in the upper right corner and another three dots even further on the right. If you click on the first set of dots, you’ll see these options below. Can you explain what these do? Mark NewSubscribePermalink Screenshot below: If you click on the second set of dots even further on the right, you'll see these options. What do these mean? Mark Topic As NewFloat this topic for current userSort By TopicsSort Newest To Oldest Screenshot below: Do you know if there's an article somewhere on this site that explains these features?(I searched earlier, but didn't find one.) Thank you in advance for the feedback!
How can you enter a vendors bill,pay with a CC,and then have QB write the check? Confused
Can you edit these drop down options in Quickbooks Desktop?
I am trying to reconcile credit cards. I was able to do one, but afterwards the "Reconcile" button takes me to the page to link my bank account, which obviously won't help me with my credit cards. Things I have tried:Clearing the cache and cookies, several times, and restarting the browser.Using "Incognito" browserUsing an entirely different browserRestarting the whole computer and clearing the cache, history, and cookies again. I have attached a photo of the icon I am clicking, and the page it is taking me to. What should I try next?
Is there a way to invoice and record advance deposits / retainer deposits without QuickBooks including it as a sale to that customer? All of the procedures I've seen either result in the deposit being a "sale" amount when received as opposed to when it becomes income, or result in the deposit being counted in sales twice (once when received as an advance and again when applied as a payment to an invoice). Attributing the advance deposit to an "item" that is linked to a liability excludes it from income, sure, but not from sales. I should mention that all advance deposits are held in a separate bank account. I usually just record it as a regular bank deposit (not linked to a sales receipt or invoice), and then receive it from the separate bank account via a sales receipt when it becomes income, which is an okay workaround some of the time. But if the client wants to pay using QuickBooks Payments (or whatever QuickBooks Desktop's ACH payment service is called), QuickBooks requires m
I am trying to find the best way to deal with an inventory issue that we are facing as we are tightening up our inventory procedures. We sell machines with very elaborate builds. From time to time a customer may want a customized machine. The customization options are extensive, so it makes it difficult to have builds for them. We don't want to change the builds on our main machines when there is a customization because the potential for error is too great. We discussed using a custom machine part number/assembly, but again the builds are so extensive that the potential for error is great and it would be a great deal of work to add in every component each time. Ideally we could do a custom machine assembly, utilizing the standard machine and add and subtract components as needed, but you aren't able to list negative numbers in an assembly.I have come up with two potential options, but I am concerned over the impact it could have on our books. O
How can we add a Project Name to the Estimate and Invoice? We do multiple projects per client, and we would like the estimate and invoice to indicate which project we're referring to. Thanks!
Is there a way for the "Message displayed on" line to transfer over from Estimate to Invoice? Currently, I have to go in to the Estimate and copy the text, then paste it into the Invoice. It would be nice if it transferred over like all the other fields.
Hello. We use QB Desktop. We sell a service that the pricing is SET by a contract price for each customer. So, lets say Customer A is contracted to pay $19 each time they purchase that service. But customer B has a contracted price of $16 for that same service and Customer C has a contracted rate of $24 for that same service. How can we set it up so that when we are creating invoices and pull down a customer, then put in the item, that it automatically pulls in the correct price for each of the customers? These prices are NOT based on a per cent (so I can't figure out how to make the price level thing work here since the pricing isn't based on a per cent). They are set rates. Thank you.
Hoping some of my fellow retailers can help me out there...we have decided to keep QBPOS and find a new merchant service provider. We looked long and hard at Spotify, but it is missing so many features that we use on a day-to-day basis. Has anyone been able to find a merchant service that integrates into the QBPOS program itself? I've googled and found a few, but I was hoping there were one or two of you who could recommend someone.
Printing
I loaded a back up file that had a rebuild done to it. Did not notice the rebuild was damaged till day later. Quickbooks software posted to uncategorized income and uncategorized expenses on every invoice the total of the invoice and left me with an open balance on every invoice ever created in my file. My accounts receivables is a correct number on my balance sheet. The open balance reports shows ever invoice open. I tried a journey entry to clear off posting back to the customer that did not work. On each invoice I can delete the entry made to uncategorized income and the entry to uncategorized expense and this will remove the invoice from open balance report and not change the AR account. That works. I have about 10 thousand invoices to correct. There has to be a faster fix to this. I am working in Enterprise
We manufacture clothing and for every finished product we use built assemblies as each of them use inventory parts. We supply all the parts to a Vendor (contract sewing company) to be built and they charge us the labor for building the assembly. Their labor is currently in our BOM for each inventory assembly. Currently our workflow is1) Create a purchase order for each product/color/size we're ordering from the Vendor at the labor rate that they're charging us. So we can submit the order to them 2) When it's completed, we create the bill and pay them. Then we delete the PO and go into build assemblies and build the product. That way it pulls out the COGs for every finished good and the inventory parts used so we can track what's left in parts. Also, the labor isn't charged twice for the product. Is there a better workflow or way to do this that wouldn't require us to run build assemblies and to receive the PO instead as inventory? If we pulled out the labor from our BOM
I used to be able to see all the payments and charges on this page. Now I have to click on an individual date to see a charge or payment. I now only see the word paid. Is there a way to change this back to see the numbers/amounts again all on this report/page? thanks
We order replacement parts and give them to our technicians to replace. How does everyone print from the purchase order and label the part so that it will show the date, customer, part description and date?
We are a manufacturing company and currently we are using QB 2018 Enterprise. At the end of the day/month there is WIP and finished goods. We already account for Raw Materials and finished goods, but how do we (1) account for and show WIP at day end and (2) next day, how do we move this WIP into finished product (3) how can we generate the necessary reports to show our WIP and Finished Goods? I have not been able to find this at all in any of the queries. Thanks in Advance.
