QuickBooks Q&A
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hello please All my quickbooks backup files transferred into windows explorer and cant start it.any help please
i have 4 clients just need to renew ability to work these files annually, no payroll no QBO downloads. HOW can i continue using my already 'purchased' software?
I manually enter credit card payments through a different provider. I do NOT want to use Intuit's payment system. However, even though I've turned off the accept credit card option in my account settings, the Receive Payments page automatically checks the credit card payment box. This has resulted in major hassles when a customer is inadvertently charged twice. There is no reason why that box should be checked by default, except that it drives financial traffic to Intuit. Intuit is profiting off their customer's inconvenience. In my opinion that is unethical.
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It keeps showing "Not available but there's other options" of which doesn't solve the challenge
I just finished running my payroll and the program stopped responding while it was updating in the background. Is it safe to close the program?
I tried for 10 minutes to find Sales Orders. Other users here are complaining that they don't work right, so I know they exist. Help is useless. It says they're under New +, but they're not. There's no help regarding how to turn them on.
My services are not updating in recurring invoices. There is no box to check to apply to a recurring template when you edit the service, no matter what I try. When I click the drop down menu to manually change the service on the recurring transaction, it still shows last months. I literally cannot even do this manually. This has been a total catastrophe for the past 2 months, with ZERO fix in sight. Supposedly it is investigation # INV-123762. I cannot confirm this is exactly my problem, but the customer service agent said it matches my issue. Supposedly tech is looking into it? This is an urgent issue that needs fixed immediately. Absolutely unacceptable by QB for this to still be an issue 2 months later! I have almost 1,000 lines of services within my recurring invoices that I had to manually update last month, and it is STILL not fixed.
My employees started accruing sick time as of January 1. Today I noticed on the paychecks and pay stubs the YTD accrued sick time is wrong. For example, one employee shows 1:38 accrued, 0:00 used, 8:53 available and YTD is 3:23. I don't know where that YTD amount came from. It's not correct. How can I fix?
Each name has a red triangle next to it. And all the numbers are gone from the sheet. Why would this happen?
So with this Self-Employed Turbo Tax Bundle you can import your data into turbo tax and you get to file your taxes at the end of year for free? The turbo tax self employed bundle on their website costs like $150 so I’m wondering if with this bundle, I can file all the necessary forms and get a refund for free? Isn’t that what this bundle says?
We have QuickBooks Desktop Enterprise Solutions and in 2019 we started using Enhanced Inventory Receiving Feature because we have to be able to separate a bill from receiving inventory as we pay for items before we receive them. This worked great until the 21,22 and now the 23 version of this program came out. now even with EIR turned on QuickBooks wants me to create an Invoice based off the Bill which is correct but once the items are received it wants me to create a second bill off the item receipt, which it should not be doing that is the entire point of EIR, But it wants me to create 2 bills for the same order. I spoke with QuickBooks in 2020 and they told me it was a bug in the 2021 version and they would be fixing it asap, well here we are 2 years and 3 versions later and it is still not fixed and I still have to use the 2020 version for my company which I can only assume is going to be discontinued when the 2024 version comes out in a year. Is anyone else running into
For example, we sell our items per box which is a 6/3lb box.
We have had the experience on more than one occasion that 'published' shifts are dropping from employees' schedules in QB Time. It happened again on Friday so the issue is fresh in our mind, and I wanted to see if there's any "known issue" that the QB Time team is working on where is is happening to other companies.
They are looking at moving under our pro-advisor pricing as well.
I canceled my QuickBooks Desktop subscription about April 28th, a few days after the $999 renewal charge hit my credit card. I submitted a refund request as suggested by Intuit and got a verification code as part of the refund process. Unfortunately, I do not have an actual copy of the refund request but seem to remember the instructions said it would take 7-10 days to review the request. It's been over 3 weeks now and I have not yet received a refund. Nor have I been successful in getting anyone from QuickBooks to respond to my Inquiries. How should I proceed?
Bank Transactions not imported for 3 months in QBs Online, then resumed. Would like to add them to register manually and have questions in this regard.
When I list Labor, I want it to show only the total cost without rate and quantity
