QuickBooks Q&A
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Good morning, all. Current user of multiple 3-user licenses of QB Desktop Pro 2022 & 2024. I need to open a support ticket re: license usage (specifically, releasing a user license if user is leaving company). Trying to resolve in a chat session but the chat person is woefully inadequate to the task.Thanks.
When preparing form 943 (Employer's Annual Federal Tax Return for Agricultural Employees, I keep getting an error message. On the Interview Form, I have checked that we would like a refund if there is an overpayment. On the actual 943, the block is checked that we would like a refund if there is an overpayment. When checking for errors, the error message says that I have checked a box indicating that I would like a refund when there is a balance due. There is no balance due - we overpaid by $3.00. I also noticed that on line 14, it says 'Total Deposits for 2023'. That should be 2024. How do I correct this error? I have done a payroll update to insure that I have the latest forms twice.
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We recently activated advanced pricing and have created a few price rules and were successful in making that change. However, I am unable to edit one of the pricing rules to make a change and save that change. I have logged in as single user, admin and run all QB updates and still no ability to save changes to that price list rule.
Hello,We have employees that work at several different jobs across the same pay period. When they log in overtime, we'd like to allocate hours to each job proportionally based on % of time spent at the job during the pay period. Is that possible in Quickbooks today? Thanks,Mike
Hello, I am having an issue where multiple employees are going over there lunch and then clocking in at the company and saying they forgot to clock in after the allotted 30 minute lunch break. If I edit the punch will the location tracking show me if they were onsite or not?
Since the first of the year, every time I boot up, through the cloud and into QuickBooks, I am asked to sign in as administrator. I sign in but I am not the administrator. I then get a pop up telling me I can only be in QB for a certain amount of time in 24 hours????s, WTH?? Am I now limited to the amount of time I can be in QuickBooks doing the books? the administrator does payroll, and If I need to get into QuickBooks 20 times, what business is it of QuickBooks? This is insane. So now I am going to be limited on the time I can do the books in QB? I am more than angry about this overstep in policy. Get off and out of my QuickBooks account, it's none of your business how long I stay in QB.
It is supposed that when Import Data Tool detects duplicates based on unique identifiers (like Vendor Name), QBO will prompt you to decide whether to:Update existing records with new data.Skip importing duplicate.But instead, I get "We didn't import some of your data because it's already in QuickBooks. If you still want to import it, change the info in the highlighted fields and try again."In short, does QBO Adv allow adding new additional data using Import Data Tool? Or is there a restriction?Thanks!
I ran a test transaction with our quickbooks scanner and it did not send a receipt email to our AR department nor to me (the "client" in our test) despite me inputting the necessary commands for it to do this. Any ideas what happened?
Buen dia Tengo una pregunta es la siguiente: habrá un reporte que muestre la creación de cuentas contables dentro del plan de cuentas?
We have a user who has access permissions restricted to suppliers only. Her role is to enter bills and expenses only. However, we have been horrified to see that despite her access being correctly restricted, Quickbooks is giving her full access including payroll, salaries, dividends etc.If she goes to reports, it says access denied, but on the home page 'dashboard' there is a pie chart, titled 'expenses.' This shows in our case the total paid to each of the salary accts. That would be bad enough, but worse still, there is a button to click 'view all spending' which opens a spreadsheet showing every single line entry into an expense acct! So absolutely everything is visible, all payroll journal information, dividends, everything. We now have a very difficult situation to manage as she has told everyone she knows their salaries and worse still, I can see no way to rectify what is obviously a terrible error by QB in making this information easily available to all
I started with QuickBooks Online on Jan 2, 2025. Since then, I have downloaded the App and when I open, it immediately closes. I've deleted the app from the device and reinstalled several times a day since 1/2/25, and the problem persists. I've followed the steps to resolve on my own many times as well. Is the problem on my end or yours? If yours, what is the estimated time this will be fixed? Thanks so much!
I just recently bought the QuickBooks 2023 for windows -- with the help of Quick Books I converted my accounts from Mac Quick Books 2015. I used these accounts with no problem. NOW my Ranch account will not open -- has just disappeared. However it looks like I have a backup (20.9 MB (21,970,944 bytes) -- the size is a little bigger 26.2 MB (27,574,272 bytes) ) but when I went to restore it, the program just ignores the restore, no error message, just goes back to the restore screen. I was on the phone with QuickBooks for several hours yesterday -- we just kept trying to restore (with the same results) -- they had me move from my One Drive desktop location to the QuickBook location on my computer under Backup file, with no difference. In the end she told me I had to find the OLD file that we installed back in early December, of course I have done much accounting since then -- so I hope to restore my latest backup. What other checks co
You can imagine why but I would like for anyone posting to get a warning if the posting date is (for example) over a year in the future. I don't see this as an option in QBO but thought I would ask. Thanks
I've had mobile check deposit privileges since I opened a QuickBooks Online checking account and have deposited all of my client checks using this feature. Today, I went to deposit a check I received, and the mobile check deposit was gone. There was no notice or warning and no explanation. What is happening?
I filed my 1099s, and received the page "Your 1099s are off to the IRS! The last step is direct state filing." I then clicked on "Go to 1099 filings" and the screen went blank. I have since clicked on the tab "1099 filings", the screen tries to populate, but then goes blank again. How do I verify the 1099s were indeed sent correctly? I did receive a Quickbooks receipt for payment but cannot tell if they were processed? I cleared my cache. I'm not sure what to do.
I'm having trouble with inventory. The inventory numbers on the products and sales page (as well as the inventory reports) do not match current inventory numbers on the Inventory adjustment page. I've checked each inventory item, to make sure there are no post-dated invoices or bills that might affect the numbers, but I can't find anything. Is there something else I should be checking?
Quickbooks Mac Plus 2022. (desktop) Online connection to Chase has stopped working. Cannot connect cannot download transactions. Tried reconnecting through the downloaded transactions dialog, tried through chart of accounts/edit account/online settings. tried disabling online for this checking account then reconnecting via Online Banking Setup.... Each time it opens the external browser window, as normal, I log into Chase successfully, and it says "It looks like this part of our site isn't working right now. Try a different browser or the chase mobile app. if the problem continues please try agin later. thanks for your patience." I've tried 100 times over several hours, no dice. tried setting my default browser to chrome. When I try to connect through QB it opens a blank browser window with chrome but does not initiate a login for Chase, just a black google browser window. Useless. Set default browse
I just made a mistake by switching from QBSE to QB solopreneur... I'm just shoked. Is there a way to transfer back to QBSE? All my transactions/categorizations are lost. Another problem - how can I connect my Etsy account to QB solopreneur? With QBSE it happened kind of automatically, I can't even remember how. Then the interface is different. Is there a way to see Business income for a particular account how it is in QBSE?
Hello,I am trying to print W-2/W-3 forms for my clients employees and no matter what I do the bottom W-2 is always 1-2 lines to high. If I try lowering it, then the top one is under the boxes they should be in. I've tried all the suggestions found online and sill can't get them to line up. Payroll was updated before I started. I also have 1099-NEC that I need to do and are worried I'll have the same issue.
When I open the Write Check screen, there are no Save & Close, Save & New, or Clear buttons nor are there the Customer:Job or Billable? columns. This does not happen on my Credit Card Charge screen and does not appear to be an issue with my screen resolution or scaling (after exhausting Google for answers). If I am in the Expense Memo box in the body and Tab over, when I start to type a job name, the dropdown box appears on a completely different monitor to the right (I have a 4 monitor set-up). If I have QB in the right monitor, the dropdown pops up in the middle of my screen...
I'm trying to get our new retirement plan set up in Quickbooks, and our company is providing a contribution to all employees that's not a match. Regardless what the employees have chosen to have deducted from their paycheck (even if it's 0%), our company is contributing to everyone a set % of their paycheck amount. How do I enter this? I want to make sure it's not dependent on the employee contributing the same amount.
Has there been any change to the inability to print W2s with a truncated SSN? Will this feature be available for W-2s printed for 2022?
How do I set up payroll for Employees that work outside my state.
