QuickBooks Q&A
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Hi there, We recently had to cancel an event and issued refunds (via Paypal) to a large group of customers that all paid via Paypal. When I look at a Paypal report from Paypal.com, it shows all of these transactions as "Withdrawals and Debits" and not as "Payments Sent." I was hoping that these transactions would appear in my Quickbooks Online Banking feed and then I could classify them as "Refunds Issued." Unfortunately, none of these transactions appear in my feed. I am not sure how I should be adding these to Quickbooks Online so that I can make sure to record the money going back to the customers (and the Paypal Fees charged). I've watched this video (https://quickbooks.intuit.com/learn-support/en-us/customer-refunds-and-credits/how-to-refund-customers-refund-receipts/00/344870) and it mentions the linked transactions should appear in my Paypal feed, but that isnt happening. Any assistance would be greatly appreciated.
For days now, each time I enter a database or switch databases QB opens up my browser to the QB Support Directory. I have reported this to the Intuit chat but it still happens. One person actually asked whether I was sure this was happening - as if I would make up or fake something as annoying at this to my own detriment. Please fix this or we'll be looking for alternative accounting software that doesn't hijack my browser each time I log in.
form 940 has an amount due for the credit reduction
What is the correct journal entry accounts to use to record the initial advance to fund the LOC? Thanks!
There is not an option to input a foreign address in Quickbooks Online 1099 tab
I just ran my first payroll for period ending 12-31-2024 with a check date of 1-3-25. The GL mapping is set, however no journal entry to post payroll has come through. Do I manually have to do a journal entry to accrue the expenses and liabilities in December?
I have a client who also uses QBO for their personal finances. They have a 401 (k) and a few IRA’s. How would I record their contributions, employer matches, dividend and interest, and the gains and losses? What accounts do I need to create in the COA?
Happy New Year! I have a payment in undeposited funds that was posted to a customer's account, however the funds were never received due to customer disputing the payment (an invoice was created and payment was posted to the invoice in Nov.) A new invoice was created and the customer has since paid the new invoice and payment was posted to the new invoice. How do I clear out the payment in undeposited funds that was never received?
I have two payments received in late December that I am just sending the receipts for, now, in Early January.Can I date the receipts in late December even though I am sending those receipts in early January?
Intuit e-filed our year-end 2023 form 940 which indicated that a payment of $420 was due (FUTA tax credit reduction payment). But Intuit said they could not pay it and I should pay it directly to the IRS. Now I need to update the payroll liability account so I can categorize the tax payment that I made. But there is no entry for $420 in the liability account. Since I am using quickbooks on-line full service payroll, there is no option for me to adjust payroll tax liabilities
I would like to see where all of my money went last year, broken down by the company or contact that was paid, with total$ for each company or contact. Is that possible? I want to see what to cut out in 2025.
I purchased an existing business Jan 1, 2023. Their existing QB was "imported" over to QB online. There are many entries that no longer apply, such as liabilities that didn't transfer with the sale, etc that do not accurately represent the business financial records. To get a fresh baseline with QB, Should I 1. Delete or otherwise remove entries that no longer apply i.e a cleanup and keep moving forward with this QB online file 2. Do I purchase a new QB online subscription, export the only the entries I need and then delete the old QB online and start off with the starting balance back on Jan 1, 2023? Is there another option here I'm not aware of to clean up QB for my company?
Can I remove this total?
Hi, I'm trying to reconciliate my bank feeds, but I get this error once i add up the total transactions associated with this
I would like to know why my unapplied cash payment income has about 20K in there. Here is my situation: I collect a retainer from my clients for the services and post it to their account as credit. I create an invoice at a later date and apply the credit from my client as a payment and send the invoice to the client for the balance amount. I have been doing this for the last 4 years. I did not have a problem in QB desktop. But even though I apply the payment to the invoice and make sure it is matched to the right one, it still shows a lot of them as under unapplied cash payment income. I called QB support and they said they have to do something in the backend and waited for them to call back. But nothing happened. I got an email saying that they closed my case. The support team have no clue as to why this is happening and cannot help me. I have called them numerous times. Is there anyone who can help me fi
desktop premier 2024, windows, all software up to date1-2-2025, updated our prices, then updated price levels for special customers. this was done on client pc to a server pc in same office.tested invoices for customers with price levels and it calculated the correct % but it draws from the 2024 (old) prices! On 12-31-24 these price levels were all working perfectly.tested invoices on customers without price level assignments and it correctly drew the 2025 prices.spent 45 minutes "verifying" data, no problems there. Intuit now recommends rebuild.Any suggestions appreciated!
**INFORMATION ON W-2 FORMS IS INCORRECT**Box 3 only allows the maximum social security wages of $160,200 which is the 2023 maximum and the calculated amount for box 4 of $9,932.40.The correct maximum for the 2024 year is $168,600 and the calculated amount for box 4 should be $10,453.20. The software does not allow me to override box to the correct maximum of $168,600, it states that Box 3 is too large.Intuit support for that software seems to be non-existent. Any advise would be helpful.Thanks for your help.
I recently received a letter from the IRS that said, I needed to file my W-2s trough e-file and that I also needed to create a TCC, in order to e-file. I also created an account with ID.me. I have never utilized the option to e-file through QB, I have always mailed them. So, my question is if I e-file through QuickBooks now, do I need to file again using my TCC number or does that cover everything, just filing through QB?
I am constantly updating client email addresses (building managers change often), and lately, when sending invoices, the system will revert to old client emails that have been deleted from QB entirely. How do I purge these old emails? Clients are getting annoyed with constantly telling me so-and-so doesn't work here anymore.
