QuickBooks Q&A
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I am trying to understand why there are different amounts in a vendor's open balance and overdue balance. I was able to find a journal entry for the difference, but it has been reversed. However, that amount is still in the overdue payment amount but not in the open balance amount. How do I get the overdue balance to be the same as the open balance without deleting the journal entries? I am having this issue with multiple vendors too so any advice would help.Thank you!
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Intuit seemed to change the screen display of the invoices MID-DAY today. And in typical fashion, things didn't work right. I spent an hour with QB Support trying to fix an issue that should have never occurred. And then I am doing invoices tonight, and Delayed Charges and Delayed Credits show up differently now on the Invoices that get sent (the date field isn't there on recurring transactions). Anyone else seeing issues?
I recently acquired a client that has no computerized books. They were all pen/paper for YEARS. I started by entering/reconciling 2024 beginning January 1, 2024. I entered the bank balance on that day for the Opening Balance. After that, I entered transactions forward to current. Therefore, the current reconciled period is October 31, 2024. However, now I need to go backwards and enter the prior years transactions and reconcile them. I opted to start with December 2023 and go month by month backwards eventually ending at January 2023. Then begin that process again with 2022, and so on. My issue is I can't figure out how to bypass the last reconciled period. I already updated the Opening Balance to that on the statement on December 1, 2023. However, the reconciliation screen is pulling the beginning balance from the end of October 2024. Obviously, that won't match the beginning balance for December 2023. How do I bypass this? Should I start with January 2023 and move forward?&nbs
How do I export a list of vendors with their tax IDs shown? When I follow the steps others have posted the tax id prints in an encrypted form. Is there a way to show it decrypted? example output: {"idps":"2gIAAAAbAQAEAAAAFAUACE9lWDUyTC9lBgAGwkPY1f+/mfrKHDqjg4G6AVEj15dYmtT5UEAuMXTFbj7PxsZwo6onOn8ei3w="}
I have contractors that have wrong 1099 amounts. I tried to run the transactions by vendor, but the contractors don't show up as vendors. I need to find out how the missing transactions were recorded and correct them so the 1099 is right.
I regularly use the bounced check feature using the desktop version (2019). A customer bounced a check to us. I used the feature and recorded the appropriate fees and whatnot. I then re-deposited the check and added NSF to the check number to differentiate between the two payments. It was then returned for a second time...I tried to record the 2nd bounced check but the feature is not working. It's gray and not an option to choose ... I've had this happen before and assumed the payment had not cleared the undeposited funds account via the 'make deposits' screen but it had. I have also used the 'rebuild data' feature under utilities but it did not fix the issue. Thoughts?
I follow the instructions but there is no tab that says “add transaction”
We are trying to get an average monthly spend on expenses that our clients have reimbursed us for for all clients. PNL's apply payments and zero out the expenses. So that doesn't work.
When we email invoices / credits to customers, every so often we get a response that "I can't open the file you sent me!" As far as we know, the files are a standard PDF format file. Does anyone else have the same experience, and if so, do you have any idea why this happens? Many times, I think this is on someone's phone. I am trying to find out if it is an I-phone or Android. I saw one persons phone where the attachment showed up as a "windows.dat" file! What is that?? How does the PDF get converted to a .dat file? Is this problem something that we need to solve as the sender of the file, or is this a problem on the receiving end of the file ... our customer's phone or computer issue. I just got another call ... this one from a Windows 10 user, said there was "no attachment", yet if I look in the send mail folder, there is a message that shows a PDF was attached. This is so confusing, and irritating for some of our customers. I would really like to find out how to
I accidentally deleted a paid bill but and the bill payment has already been reconciled. So when I run an unpaid bills report, the orphaned bill payment shows up. Is there anyway to link that bill payment to a new bill?Thanks.
How long does it take for an escalated case to be resolved?
We are using QuickBooks Desktop Enterprise 24. We are on R10P. After the total disaster that was R9P we managed to skip it and go straight to R10P a couple weeks ago. Yesterday I started getting popups on two of my end users saying they need to update. I verified and they are on R10P. They have been on R10P for a few weeks. R10P is the latest available for download. They are clicking on Install later but how long is that going to last. Anyone else seeing this? Intuit needs to give us the option to turn automatic updates off like is was several version ago. The setting is still there is is just greyed out.
Persistent issue with exporting Tax Payments from Intuit Online Payroll Core to Mac for Desktop 2024. The export function has not worked since October 1st, 2024. Given the substantial price increase for Desktop for Mac 2024, a resolution of the export functionality issue from Intuit Online Payroll is imperative. Any help is appreciated, as the substantial time invested in researching potential solutions and engaging in support calls has been both unproductive and frustrating.
We are a small nonprofit preschool that offers financial aid/tuition discounts to some students. There is a set amount we budget for scholarship/tuition discounts each year. The money we receive from donations is sometimes allotted specifically to scholarships/tuition discounts but we also receive general operating donations that end up in a pool of scholarship spending, supplies purchases, etc. I want to represent the amount budgeted for tuition discounts and the amount coming out of that budget without affecting our balance. I tried creating a customer account, similar to our other restricted grants, but realized that entering the budgeted amount as a pledge affected our Grants balance. I am probably missing something super obvious, but feel totally stuck at the moment! Help?
We cannot login with our primary admin account. Pls help. Can we change the passwords without login? Or can you pls help to change the primary admin account to [email address removed]? primary admin account: [email address removed]. Any questions, pls contact [email address removed].
My employees cannot access the mobile app features with only expense submitter role.
We require a 50% deposit to be made at the time of booking. All of a sudden my clients are being sent a reminder to pay the deposit when they have already paid it. This makes us look very unprofessional. I did not set this up. How do I stop it?
We are a non profit that takes donations. I would like to provide clients with a record of donation amounts.
Hi all, I have a client that tracks inventory outside of QuickBooks. When they order inventory in QBO they do not know the shipping costs until later, and that is billed from the shipping company and not the supplier. My question is how do I link the two to keep track of the landed cost? They want to know what their landed cost is before they quote pricing to a client. I enabled projects for them, but that is on the client side. And that doesn't happen until later. Thank you for your help!
Our nonprofit organization runs an art camp. We use funds from donations to our organization to fund scholarships to our camp. Currently we book a manual journal entry to move the income from the donation to an equity 'scholarship fund' account on the balance sheet. Then we use another journal entry to move the funds from the 'scholarship fund' account to a revenue account to record as 'camp scholarship revenue' when a scholarship is awarded to the camper. How should this be done instead? Should we keep the donation revenue on the P&L as income and then record an expense for the scholarship instead?
