QuickBooks Q&A
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QBO has slowed to a crawl the past week or so. Completely unusable today. At this moment I cannot even log out. Chrome, incognito, multiple log in and log outs, multiple bad reports (i.e., change the item on a transaction, takes about 15 minutes to show up properly on a report). Not sure whether this is just US customers or global.
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I note that the UK version of QBO enables the printing of delivery notes. Where can I find the same on the American version?
Our company has a few dozen credit memos with the description "Created by QB Online to adjust balance for deletion." These were created during our in progress conversion to QB. These transactions only display on Statement of Activity when run accrual-based. Really not sure what purpose they are serving. Ok to delete these manually? Thank you .
I have a bank account with 1590 transactions in it, but the register shows 1744 transactions. Where are the missing transactions in my account view? QuickBooks Online
Hi, I deleted an invoice that I created to a customer. It was a part of a check that needed to be billed to one of our other companies. I would usually go to the bill and uncheck the billed status, but with this paycheck there is no such column. How do I restore those billable time/costs? I use QB desktop enterprise.
Using QB Desktop Payroll.I need to process a payroll run for 1 employee without any withholding.How do I remove the withholding items for the selected employee?
We recently upgraded to QuickBooks Online Advanced, because we want to make use of the fixed asset module to automate depreciation. I have an employee who is assigned the "In-House Accountant" role, and she cannot access Fixed Assets. She can see the "Advanced Accounting" tab in the navigation pane, and she can see the Revenue Recognition sub-task, but Fixed Assets does not appear. When I make her a Company Admin, fixed assets appears, but she shouldn't need to be an Admin to access this module. The In-House Accountant role is supposed to have access to all accounting tools and reports. Is this a bug? Fixed Assets isn't even mentioned in the roles descriptions, so I'm not sure how to configure this.
Hi all! My organization uses a platform called Ramp to make credit card purchases, which integrates with QuickBooks Online. When our expenses from Ramp sync to QBO the details that map between Ramp and QBO map to the "Category details" section in QBO opposed to the "Item details" section in QBO. When we try to create an invoice (i.e. pledge) for that expense, the "Category details" do not pre-populate the fields on the invoice like the "Item details" would. If we try to enter in the product/service on the invoice the rest of the information is wiped out (like the amount for instance). We have discussed this issue with Ramp and they believe it is a limitation with the QBO API that the mapped fields can only flow to the "Category details" opposed to the "Item details". I am not personally familiar with the QBO API, but is there someone that confirm that this is a limitation that exists. Thanks!
How do I create a commission report including cogs in qb desktop? I have tried customizing some reports, but cogs never appears.
The payroll check info was entered correctly in QB, but then the check was written for the gross amount. It has been deposited by the employee and cleared my bank. How do I fix this?
How to call QuickBooks support
Hi Team,Can you please help me out in the following-I am trying to migrate the Books from QBD to QBO, after completing almost 50% Migration, it has been stopped saying the following error."We couldn’t bring over your QuickBooks Desktop dataOur support team will help you through this."Please help me out for this error.
I payroll check the have a payroll check that was supposed to be for $1657 but check was made out and cleared the bank for 1675. how do I correct this issue so the account can be reconciled. I thought a general journal entry would correct the issue but it didn't correct the issue
I want to provide my customer a statement of open items. I run an open item statement, but the information is meaningless to my customer without their PO number listed. How can I include the PO number on my statements? I can export all of the transactions to an excel form. but that is not very professional looking.
Thank you, Jacquie
The minimum size of the Make Deposits is too large. Why can't I make it smaller? All other windows can be resized to be much smaller than the minimum size of the Make Deposits window. This is extremely frustrating.
Simple question I hope. We raise both sheep and cattle. I just bought some alfalfa hay that will mostly be fed to the sheep, but some may go the cows. I want to track the costs to each species. So, if I enter that hay into inventory, what type of item is it, inventory part or non-inventory part (or something else)? Then, as I feed it out how do I track it? TIA
This was easy to do in QBDT but I can't find that capability in QBO, not even in Spreadsheet Sync or Import Data. Am I missing it?
I’m currently facing an issue with my QuickBooks Payroll account and need assistance. I’ve tried troubleshooting on my own, but I’m still unable to resolve the problem. I’m unsure how to contact the QuickBooks Payroll Support Number to get the help I need. Can anyone guide me on how to find the correct QuickBooks Payroll Support Number for payroll-related inquiries? I’m looking for the most efficient way to reach a representative who can assist me with my specific issue, whether it’s related to payroll processing, tax calculations, or any other concerns. Any advice on how to navigate the support system, or tips on how to ensure a quick and effective resolution, would be greatly appreciated. Thank you in advance for your help!
Hi, Our company is spinning off half of our operations into a separate entity with approx half of our current employees. I would like to export selected employees personal data, pay rate and tax withholding information from one company file and import it into the second company file. I am trying to automate it so that I dont have to type manually (prone to human error). I have tried the SaasAnt transaction application and it was helpful in moving the employee's personal data but I havent figured out how to transfer their pay rate and withholding/tax settings. Anyone have a suggestion on how to export/import payrate, payroll withholdings/tax settings at same time as the personal data?
Hello, I run a company and have just purchased another small business. I am wondering if there is a way for me to have two invoice templates, that have different company names and logos on them. Every time I seem to change the company info in the invoice template, it changes it on my account and on my other invoice templates. Here in TN we are allowed to have multiple DBA names and that is what my company has. And I want to keep the company name for the business I bought so that the customers he has recognize where the invoice is coming from. Is there any way to do this because I have been reading and trying to figure it out but with no luck. Is there anyway to make invoice templates based on Class? Thanks,Caleb
There is a transfer to Venmo in the transaction history in my checking account online - 250.00. I have tried all the suggestions to find it in QB and it is nowhere to be found! The option to add it manually does not seem to exist. I have spent hours trying to find it appreciate any and all help.
I have a customer that sent payment via check. I deposited it into our bank account, however found that my bank deposited it twice. They reversed the duplicate with a debit to my account. In my bank transactions in QB, I see both deposits and the debit from my bank. I applied the original/first deposit to the customer invoice, however don't know what to do or how to reconcile the second deposit and the debit from my bank to clear those transactions? Any help would very much be appreciated. THANK YOU!
