QuickBooks Q&A
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How can I tell what the change in my profile was?I got an email saying, "We wanted to let you know that your profile info was changed."
said setting were changed
My payroll account has been placed on hold for a 'possible fraud issue' and now Intuit is requesting my bank to complete a risk assessment form. There is no bank that completes third party forms that are not their own bank forms, so this is not possible, and Intuit should know this by now. I have also never run any successful payrolls through Quickbooks yet as I've always had this issue. I opened up an entirely new business bank account to try and resolve it and still Intuit holds the new account too. Please remove the hold, at this point Quickbooks is becoming more of a nuisance than a solution. I've had 15 conversations with customer service people and not a single one has been helpful in resolving this but just go off their script. It also says QuickBooks Self Service PayrollSUSPENDEDWe were unable to process your payment. Please update your card. The card is up to date and charging me for the other services. Another issue.
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We cover 75% of monthly healthcare costs and the 25% is deducted from paychecks. After running payroll the first time I do not see that deduction coming back to my company to help pay for that insurance cost
In October, a client's recurring sales receipts did not automatically process payments.They are a company that the majority of billing is done this way for first of month.It happened again November 1. They have more than 600 recurring transactions each month Why is this happening? Is there an technical issue?
I thought there was an option in QBDT someplace to set a "default" account when making deposits or writing checks. What seems to be happening is that when a deposit is made (moving the payment from Undeposited Funds into the bank account), it seems to always be selecting the bank account with the lowest GL number instead of the main account. Am I halluncinating this or is this option just hidden really well? Any and all suggestions are appreciated.
Why on earth would QB Online take it upon itself to enter several asterisks in invoice numbers in the Description field on printed reports? Some of our departments need to be able to refer to the correct invoice. I will add a combined screenshot. Lisa
We converted to QBO and I am clearing out old invoices. I am getting this error message when I apply the QBO generated Credit to the old invoice:There was an error saving a payment-13203 You can't apply more credits than there are bills due.
I tried to make a payment using my bank savings account which has more than enough money to make the payment. After clicking to pay, I got the reply “payment delayed”. I don’t know why this happened or what to do about it. Should I just try again or what?
The invoice shows that the payment has been received but the money has not been deposited into our bank account.
I have an assembly item and when building it, i am not using one of the parts listed on the BOM. I don't want to remove the part from the BOM as I use it most of the time. How can I build this with either putting that qty as zero or deleting it off just this one build?
It is my understanding that I am not the only one who is unable to link their PNC Pinacle business account to Quickbooks. This has been going on for months and does not seem that Quickbooks Engineers can fix this. It would help if they had the correct bank link when trying to sync them. Is there any hope that this can be corrected???
On November 3, my QuickBooks online quit connecting and communicating with Commercial US Bank account. Therefore, no longer updating the transactions.This has happened once before and took over two weeks to resolve, and I had to upload the transactions manually. I can still login to my commercial US Bank and my login is still working appropriately.
when i opened my quick books pro 2024 desktop this morning it said that there was an update to install.Last time I did this, i lost a years worth of entries. (and was scammed when trying to fix it) Does anyone know what this update is
We are on auto pay for the payroll tax liabilities. Quickbooks did not pay the tax liability in full. Why did this happen?
Quickbooks has prebuilt management reports, called Company Overview, Sales Performance, and Expense Performance. Is there any way to delete these from the system?
There seem to be other updates to the statement screen, and I don't know if this problem is related to an update. I don't think it's anything I did.
Instead of recording daily charge-on-account transactions to specific accounts, I have been just been subtracting these amounts from daily sales. What's the better way to do that?