QuickBooks Q&A
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We migrated over to shopify earlier this year, as QB discontinued their POS- not a painless process and we are still having issues. We recently upgraded our Quickbooks Enterprise to 24.0 version. Unfortunately, our Quickbooks Connector app is still talking to the old version even after we uninstalled the 21.0 Version. We have been talking to both Shopify and QB and they both say it's on the other sides end... it has been six weeks now and I cannot send over any sales or purchase orders over to Quickbooks.... Hoping someone can maybe help? We are doing the integration part again and it won't do anything when we try to sync QBDT classes. Can anyone help with trying to figure how to make Shopify talk to the new version of QB Enterprise?
Where can QuickBooks Desktop Pro 2024 be purchased? I am not interested in QuickBooks online or other subscription services.
QuickBooks has gone and doubled the original amount of an old bill from 2022. The bill was paid on time back then for the correct amount. Clicking on the bill in the vendor center shows the bill for the correct amount. When looking at the check in bill payment, it shows that the original amount due is twice the actual amount of what it was. Apparently this happened a with an update but we didn't notice it until it resulted in two things: it now shows up as a bill in our pay bills screen (and on our AP reports) AND it has messed up our Balance Sheet, it is now no longer in balance as of the date of the original bill. Nobody at the company has made changes to it and the bill itself now shows a portion of the original correct amount as "uncategorized expense" instead of what it actually was categorized as. How did this happen (with an update) and more importantly....How do we fix it? Rebuilding the company didn't work.
I purchased a business a couple of years ago. They had quickbooks I got quickbooks online and had their database imported. Fast forward two years and I need to get rid of all the old data out of my system. Is there a way to start over with a hard start date 5/1/2023The old data is not entered well and I would like to start fresh with just my data without losing any of my customers info or transaction from the date I bought the business.
I had a large deposit this morning that is showing as credited to my account but is not reflected in my balance.
the credit card payment automatically was reflected in the bank account but the cash was not
The Quiten books app, when using it to track mileage, is an enormous battery hog. It is in a constant state of trying to account for every bit of a movement I have, including when I walk my dog, when I go running, and even when going up the stairs of my house. I would like for quit books to have the option to only track mileage when CarPlay is activated, thus saving my battery.
In October of this year (2024), I upgraded to QB Enterprise Suite on desktop.Since upgrading to Enterprise Suite, I now have an issue with the mailing address on checks being out of alignment with my window envelopes. I have been using the same Harland Clarke Voucher checks since 2010 and the same clear window checks since that same year.Now the mailing address is to high, so only a portion of the address shows through the window along with the memo line now showing.Everything else: return address, Date, Pay to the Order of, Dollar amount, written dollar amount & signature print in the correct location at the correct height.When I tried for help through Chat I was told I would need to purchase checks from Intuit in order to check on the alignment issue.I had NO ALIGNMENT issue until I upgraded to Enterprise Suite and I should NOT have to purchase checks from Intuit in order for them to print correctly, especially when the cost of Intuit checks is 2x's the cost of the Harland C
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I am setting up classes and when I went in to add the classes, there is a list of vendor names in there. Short of making these inactive, is there away to delete them? I tried to delete and it wont let me. No idea how they got there or why they would be in "class"
I don't understand why it is so difficult to find
This is really frustrating. Sometimes it saves and then i login a few days later and the changes arent there????
What are the steps to do this? I have made no changes since deactivating that sub-checking account.
How do I change the file format my reports are downloading in?
I cannot seem to change the paystub email template. Currently it states "Thank you for your business. We appreciate it". That's all. And this message is not even in any of the templates. It does not state how to open the attached paystub file. The Basic Paystub template that came with QB as well as my own template state how to view the paystub. I've spoken with a QB rep that could not figure out and suggested escalating this to their Data Services Team. That would require handing over my company file. As you can imagine, the file contains a lot of confidential information that cannot be shared with just anyone. I've searched Google and this forum with no luck so far. Does anyone have any suggestions?
is there a way to print account and class on voucher checks quickbooks online? thank you
How do I match a bank withdrawal in QuickBooks online that is a both a deposit and payment?Basically, I had a withdrawal from my bank account. The negative amount actually is three different items. One refund and two invoices being paid. I cannot seem to figure out how to properly match this to the proper items within QBO.I have gone into the transaction and "split" it but I cannot apply the fund to the invoices being paid. If I go into the invoice and "receive payment" QBO thinks I am going paid twice and my numbers are off.
I already canceled the payment but still appears in bills pay payment as s
I have a total of (3) Quickbooks subscriptions in my Intuit account. However, only one of them is active. The other two subscriptions were canceled February of 2023, and October of 2022 - so longer than a year. I want to delete these two companies from my Intuit account. Yesterday I spoke with an Intuit customer support agent, and she walked me through the process of submitting a Data Deletion request. I submitted the request, and it told me that I would be emailed if further action was necessary on my part, to complete the deletion. I did receive an email and I followed the instructions. Basically all that happened was that I resubmitted the deletion request. Then I would receive another email with further instructions, and so forth. It seems like a never-ending loop, and I've gone through it about 4 times now, so I'm posting here for a solution. I am including multiple screenshots, showing the entire process I keep going thr
