QuickBooks Q&A
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I have spent 20+ hours communicating with dozens of QuickBooks online and payroll agents and opened 4 cases. Unfortunately, they closed without resolving the issue, and no one bothered to provide a status. The issue is that Quickbooks kept withdrawing money from my bank account and not paying taxes to Texas Workforce Commission. I am sharing the case numbers here since I could not find any resolution from the Quickbooks agent. It seems there is no accountability whatsoever. I have never experienced this type of unprofessional service. Here are the case numbers for your information - 1585974934, 1585984456, 1574017245 and 1586284032 Why am I sharing? -- hoping there will be at least one responsible person in the organization and dig into the issue I have been experiencing I do not understand why it is so difficult to resolve a simple issue, which should not even take a few mins to resolve, and I question myself why I am even paying a sub
We just turned on Automated Sales Tax to learn that it does nothing for us because we converted from desktop to online in 2019. During the conversion all of our city tax rates were converted in the "Custom rates" and per QB rep, automated sales tax center isn't updating the rates because we have customer rates which is taking precedent.1. Is this correct?2. Does Automates Sales Tax work correctly enough now that it is worth changing to it?3. QB Rep checked and said there was NO WAY for us to delete the custom rates so that Automated sales tax updates would work. Is that correct? Can we make the custom rates "INACTIVE" and then they would work?4. If we have to continue with Custom rates, the 400 entries come up in no obvious order and we can't sort on any of the columns making updating an absolute nightmare. Can we quickly get a sort feature on name or rate? Or tell me if there is an order that isn't obvious?
Go to connect bank, and has sms, and email but no button to send and email section just Blank when clicked on
I wanted to put in some start up money from my own checking account so I could buy things or pay for things for my new business.
Haven't been able to make a check deposit with mobile deposit.
After a month of conversation with customer support, I am unable to see the hisoric cashflow on my account because of the bugs in the software, missrepresanting the information collected from my bank account. Does anyone have solution or simmilar expirience?
I need to create a NACHA file from Quickbooks for the ACH payments I want to make and I am checking to see if QB can create this file
Is anyone having a problem updating their EFTPS internet password in QB when making your 941 tax deposit?
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Hello! I am utilizing Weekly Timesheets and have the team setup as enter time only users. I have setup all of the price rules for all of our clients and added all of our projects to them. When working on the Weekly Timesheet screen, sometimes the rates port over and sometimes they do not. Is anybody else having this problem or know what I can do to fix it?
https://uimn.org/employers/employer-account/news-updates/overview-tax-rates.jsp MN UI added an additional 5% assessment but QB payroll tax settings STILL doesn't have that as an option to add. When will this be updated?
Using self employed version. I do an invoice search for a customer, a list of invoices populates, they aren't in any order. Not by issue date, not by invoice number, not by payment received date. It is completely random. In some cases the payment received date reads months or even years from when payment was marked as received.
I need help!I am relatively new to QB and, while I've learned a lot and have successfully been able to use the GoPayments app for my transactions and the QB Self-employed app, I cant figure out how to integrate my incoming GoPayments transactions with QB Online to keep my income/transaction records straight. I signed up for the 12.99 subscription for QB online, but the account seems to completely separate from my QB GoPayments account, even though I used my login info to sign up for QB Online. It is not showing any of my Go Payment transactions (only way to view those is via QB payments online and that is a very limited system/set up and I cant see cash transaction there, even though they are al recorded on my GoPayments App)I have no idea why there are so many versions on QB and I don't know which one I need to keep my company's books!Can someone help me please? Thanks in advance,Brittany
Hello, I have QBO and all of my customers click the "review and pay" button on my invoices that is powered by QuickBooks. We don't do any mobile stuff, don't hand key. Above is the ONLY way for CC payments! Do I have to do something or are we good? Thank you for your time!
I want to delete old credit card and bank transactions without affecting the balances on both accounts for reconciling purposes.
If an employee left the organization and is now re-hired, do I enter them as a whole new person, or can the original termination date be cancelled like they never left?
I mean I chose a credit card account in Chase but all existing connected accounts added automatically and I can't delete them or choose only one credit card account in Chase.
We are a QBO Advanced user, and have developed a custom report for department managers to see their monthly transactions. It works fine - each month the report has to be customized to select the Class(es) relevant to their departments and emailed to them, for each of 30 managers. Now I want to ask my bookkeeper to do this monthly. Problem is, the Bookkeeper role doesn't allow customizing of a custom report. Neither does the Internal Accountant role (though it does allow customizing of a standard report). What permissions do I need to give my bookkeeper to allow them to customize a custom report?
None of those answers address this problem. Very frustrating!
I had an oddity happen that I wish I had caught before it got to the bank. QuickBooks misprinted a check amount that I paid through the "Pay Bills" button. Example: The total for the 2 invoices paid was $203.00 (2 separate invoices of $101.50 each) from our checking account. But, when QuickBooks sent it to the printer to print the check it ADDED $0.50 to the check amount and printed $203.50. QuickBooks only deducted $203.00 from our checking account and the error occurs nowhere else except on the physical check. Unfortunately, I did not catch it until I was reconciling our bank statement and had an error of $0.50. It is a regular vendor and the $0.50 will wash in our account. So, I don't need to figure out how to correct the $0.50. BUT, has this happened to anyone else? Why and how did it happen? It will make me check the checks much closer now. Pun intended. I am using QuickBooks 2020 Premier.
Is there a way to change the auto fill for the date from the last date used to it auto filling with today's date? It's so annoying that there hasn't been a way to do this in QBO like you could with the desktop.
