QuickBooks Q&A
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Can I use a logo banner to go the full header of a sales invoice template? How can I upload this, I can only see a small box option.
The FPS doesn't show this employee as a leaver in July or August so we're not sure how to let HMRC know.
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I want to invite my other account as accountant but I can't receive the code to proceed.
HiAt month end I revalued my foreign currencies (bank and creditors) and have run an unpaid bills report, but unfortunately the GBP equivalent is still showing the entry exchange rate. The balance sheet a/p balance has translated correctly. Is there a way to correct this?Thx
Hello,I am just starting to use QBO and I am trying to connect to MTD for VAT. Previously we have filed VAT returns via the online MTD service using bridging software and Excel spreadsheets and therefore we are successfully registered for MTD for VAT. This bridging software still connects to HMRC successfully.I have setup the connection within QBO, this appears to connect and shows two old returns from 2021 although the amounts are all zero and the latest of the two has a status of "Take action" and tooltip "Something is up, Check the error above for more info", the error shown is "We can't connect to HMRC right now". Further the VAT MTD enabled logo is displayed on the top left of the page?This has been the situation for the last few weeks, I've tried disconnecting and reconnecting, however this has not resolved the issue. What is my way forward?, I've attached an image of current situation Regards, Chris
Evening all. I'm just doing my first QBO based VAT return and have found a whole bunch of my receipts have gone to the wrong VAT code i.e. Outside scope and should have gone to Zero-rated. I hope someone can help me with a means of correcting these in bulk to avoid doing them all (100s) one-by-one. Thank you Dave
Hi, I want to send invoices via my business email and not via Quickbooks auto generated email. I have been creating invoice PDF's as drafts and then sending via my business email but the problem is the invoices sit as drafts (as quickbooks deems them to not have been sent) so I cannot mark them as paid. 1. Is this possible to set up via quickbooks and link to my business email address so invoices are sent via my own email? 2. If not, is there any way to generate invoices (which dont sit as drafts) which I can send via my own email and then mark as paid. Thanks
I am trying to use the on line tool link, sent to me when we moved from Desktop to Xero. The link should work but doesn't, this is the error message that I have received.: We are unable to sign you in. There may be an issue with your system configuration.Make sure your browser has Javascript and cookies enabled. If the problem persists you can clear your cache and cookies and then restart your computer, or try using a different browser.For more help, please contact customer support and reference code 25625. My IT guys have checked the javascript and cookies, they said the problem is with QB. Can anyone help, I need to retrieve some files urgently?
Does Quickbooks issue Release Notes on updates made to QBO?We have noticed lately changes in features. Some features have been removed.
I am missing 5 transactions
Hi - small company here and winding down (retiring) I have 2 directors (me +wife) 2nd director still takes dividends but no salary - how do I remove her from Payroll and not mess up HMRC?
Hi All, After upgrading to Sonama all appeared fine until I tried to print invoices from QB using Google Chrome... The graphics appear but no text... Firefox and Safari work OK. Not sure if its Chrome or QB, but watch out for it
Hi All. I'm currently using QB Commerce (formerly known as Tradegecko) and QB Online. The current compatibility between the two is extremely poor (e.g. one-way sync from Commerce to Online. Anything I enter into QB Online won't appear in Commerce)...it's very frustrating and I'm duplicating workflows and having to use work arounds :( Within QB Commerce, I've grouped customers because each of my Sales Team handles a different set of customers. Now, I want to replicate this within QB Online. E.g. I want 50 customers to be in a group called 'New Sales Team' and the others to be in a different group. The grouping in QB Commerce lets me run reports against a specific group of customers (sales reports as well as accounting reports [payments and receipts] and helps me work out the sales teams commission. In essence, I can segregate different sides of the business. How can I create these groups in QB Online? I've seen articles that point to this feature in QB Online:&
One of the gripes I have about QBO is that it does not have Day Books like Sales Day Book or Purchases Day Book and even a proper Cash Book. The cash book in QBO must give details about each receipt and payment together with details of allocations (currently it only gives-"--split--"). It must also give details about payer/payee, mode of payment and clearance status (although only some of these can be achieved via report fields).
Can we (Admin) lock out users from QBO temporarily and when we are done, give then acces back again?
Just a heads up that the QuickBooks app isn’t working for me (crashes on open) in iOS 13. Once upgraded, if you open the app, it just crashes. I have uninstalled and re-installed app, hard rebooted iPhone etc. QuickBooks goes through the “downloading data” stage and then once complete crashes. This is for 2 out of 2 users who have upgraded to IOS 13 so far.
