QuickBooks Q&A
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My Quickbooks self-employed account seems very confused. It keeps asking me to renew my consent, but then when I click on the button it disappears. In the meantime, my QB account still seemed like it was receiving my account data, as though it was connected...how do I stop it from coming up with this message? When I go into 'Manage bank consent' it doesn't show my HSBC account but my Starling account seem fine. Also, when a connection has lapsed, and I've had to add the bank account again, it brings in all the transactions as duplicates that I've still logged as personal or business. Is there a way to stop doing this? Ie. recognise all the existing data and not duplicate it? How do I avoid this?
This morning I started to enter some bills, only to find that when I use the keyboard shortcut - Ctrl-Alt-s - the curser is directed to the TAG box instead (I don't use TAGS but we can't turn it off anymore) with the last saved clipboard image (attachment shows that the last clipboard I used was the QBO web address). Is this a glitch or just another way to try to push us to use TAGS? I have tried this in both Chrome and Firefox browsers. If Intuit has altered the shortcuts, can someone let me know how to save a bill without having to scroll down to the bottom right hand "Save" box every time?
In QBO we use the file attachment facility for all Bills and Expenses - excellent.We want to be able to review the invoices of say our Courier Invoices (we put these on as a single line as they are made up for 4/5 pages of individual transactions)How do I download all the attachments for the Courier Supplier in one go....
Does anyone have any idea about when the Online Desktop App will be available? Despite the Quickbooks site stating that the App is available I cannot access it via the instructions on their site which were updated 2 weeks ago?
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NOT GIVING ME ANY CHOICES TO RECONCILE - SAYING CONNECT TO BANK TO RECONCILE (OLD VERSION (LAST WEEK)
Hi, Payroll error on trying to submit FRS - Detailed error: The submission of this document has failed due to departmental specific business logic in the body tag. This submission cannot be accepted as this employer scheme has been cancelled PAYE is definitely not cancelled, checked all information is correct and alive on GG and so has QB. Any one got any ideas as its super hard to get through to HMRC.
I need to group expenses
Is there a way to view all the customer refunds issued as a report? I'm using QuickBooks Online. I want to see how many refunds have been issued in a certain time period. Ideally some kind of "refund report". I was thinking it might be possible to see all the refund receipts created, but I can't find that anywhere.
Hi. Is anyone else having issues with the Co-operative Bank transaction feed ? Mine was working well until around a week or so ago and now has stopped. Whenever I try to connect I get a "Looks like the connection to The Co-operative Bank (UK) - Business Banking isn’t available right now.Try again in a few hours. (102)" message. If I disconnect the link to the bank and start afresh, it works once and then reverts back to the lack of connection. I know I can import a CSV but this is a little frustrating. I'm not sure if the issue is with the bank or QB - Any ideas would be gratefully received. Thanks, Bruce.
Why i cant send estimates to my customers from my phone app? Just lets me to save it ... wich is not helpful... on computer works fine but its not good enough for me
I do not agree with the automated allocation of a newly entered credit note against the other invoices in the account (sales ledger) - how can I disable this, please?
I've now started moving a second business over to QBO from QBD. Although there seems to be some stupidly strange decisions with customisation of form, please tell me that there is a section to at least add my company logo to purchase orders?
Is there a contact helpline for Quickbooks? The online chat people don't understand what I'm asking them.
I have received a couple of e-mails saying: "Hi there,We’re still unable to collect your Direct Debit payment for the invoice to for £ . We tried collecting the open balance of via Direct Debit. In most cases, this is due to the customer having insufficient funds in their bank account. Since we’ve made repeated attempts to collect payment and have not been successful, we have unscheduled Direct Debit payment for this invoice. You have the option to retry by opening the invoice in QuickBooks and scheduling it for Direct Debit again.If you have any questions or need help, please don’t hesitate to ask us on https://community.intuit.com/quickbooks-online-uk" As usual, Intuit e-mails are hopeless because they give no information as to which account they are referring to. In this case, no reference to their invoice number, amount or dare. As far as I can see, my account is still active. Intuit really needs to get it's act together. There is no point send
Customised Reports, created from Standard Reports, are not allowing us to save any customisations. We receive the message: "Something went wrong. We are working on it". This has been happening for the past week or so and means we cannot save any changes to our customisations.We are able to save customisations to Custom Reports that we have created from scratch.Is anyone else experiencing this and, if so, is there anything we can do? Or do we need to wait on Intuit fixing it?
QBO will not allow me to enter the date that payment was taken for last quarter of VAT. Is there a problem with the system?
I want to split transactions and add VAT to all previous transactions since April 1st 2023. How can I do this at once? Its a lot to do transaction by transaction.
