QuickBooks Q&A

Good morning,Can you tell me why suddenly the 2023 program says "desktop has reached the expiration date and will no longer open" I thought the desktop product was still accessible?Even if I synchronize my license, or activate again nothing changes. Under CTRL+1 it now says "not activated".Although yesterday everything went perfectly, I did not receive any notice (email or in the program).

A customer received an emailed invoice. That invoice is no longer in QBO. I have checked the audit log, and that invoice does not appear to have been deleted or voided. The customer never paid the invoice - he claims he mailed his check, and it never arrived. The individual potentially had access to QBO - but it is my understanding that all deleted or voided transactions show up in the audit log. How is it possible that an item can be deleted and not show in the audit log? That invoice number doesn't show when I print a list of all invoices - the number before and after the missing invoice is in the report.

Hi, I'm trying to import CSV files for my bank accounts but am unable to do so. For my National bank and PC Financial Mastercard, there is no response when I select the file. For TD Bank, it shows the transactions but when I click continue, it shows me an error. Kindly help me solve this. Thanks Ravie

I need to backup my work for today

Tried Expenses by Supplier and Transaction by date grouped but neither one gives an accurate report.

What do I need to do for taxes to be deducted off my employees pay?

01-01-2024 to 01-31-2024 PD7A was archived by mistake on January 8th when printing the December form for remittance. Now our payroll taxes for the rest of the month are not calculating correctly for monthly payroll tax, and I am getting an erro that I am posting payroll for a tax period that has already been filed. How do we fix this error?

Has anyone found a way to not have this post to projects?  This is the breakdown of any employee that has time on the project but it shows the total net pay.

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Trying to add stubs from jan -June but it won't allow me to add earlier than June (YTD total not correct for employee)

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I have just purchased Quickbooks Pro, and currently have three separate clients for who I am doing bookkeeping. How do I set up for various bookeeping clients?

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Under Payroll settings>tax remittance and filings , I only get two options, and neither one says 'Automate taxes and forms'. Instead the first option I get is 'I'll initiate payments and filings using Quickbooks.'

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Hello,We are expanding to the US and are wondering if we can continue using Quickbooks Enterprise that we are using in Canada for US operations, or if we have to purchase a separate license for Quickbooks Enterprise US due to tax differences and so forth?

Hi, I understand dental code is now a requirement for 2023 T4s slip. Is there anyway to update Dental Code in batch for multiple employees all at once, instead of going in each and individual employee file and update the field one by one?I have tried to export the Employee List to IIF file to work on the database. But there isn't Dental Code field on the exported IIF file. Also there is no Dental Code field when I view Employee list by go to Report tab -> List -> Employee Contact List -> Customize Report. There are all other fields such as Name, Address, SIN, tax, TD1, VAC, SICK, etc. but no DENTAL CODE.Is this something that QB can improve and update the program to include Dental Code field to the exporting IIF field so that users can update dental code in batch please?

I usually do a supplier credit and use the category of inventory account as opposed to crediting the actual product as that creates a negative qty. I then manually edit the price in the products page. I just realized that this is not reducing my cogs. Do I need to do a manual journal entry? how can I select a specific product in the journal entry?

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I need to remove the failed deposit

How can I assign QBO tags to receipts in Dext?

These invoices are simply a request for funds which we later forward to the parties that hire us to collect.  In essence, these invoices should create a type of "deposits receivable".  I would need a separate sub ledger for deposits receivable for each of our clients

When I review my RL-1 Summary and tax slips for 2023 they show 2022 for the tax year

I Forgot to add more hours in payroll.  Can I still add it in correct period but pay it in later date?