QuickBooks Q&A

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Comment programmé la portion RPDB de l'employeur

We just signed up for Quickbooks Online Payroll. Our employees were paid outside this system before. When we added them to Quickbooks, we entered prior pay details (YTD) for wages they received. How do we edit this data? We need to make some changes as right now the data is causing the year-to-date wages and tax deductions all wrong.

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I have been entering expenses on my phone app with no problem and all of a sudden my suppliers are missing!

Xero is working with Scotiaconnect, why can't Intuit figure this out?

new client set up on QBO. client connected bank account before we could input op cash balance ( from prior year T2) into Chart of accounts.result - different cash balance from PY T2 and bank statement. Purpose - same op balance sheet figures in QBO as in PY T2. need to fix before we proceed with bookkeeping.

How do I get rid of the ever-recurring registration message that prevents me from using QB desktop 2023?

Recent update seems to have removed customer name from invoices and now I cannot edit the original invoice template - it has been replaced with some useless online invoice that I didn’t ask for.  Any plans to revert some of this so the software works? Curently having to add customer names into address fields to work around it, 

I set up the supplier and used that account to make an invoice but then my bank was way out ?

How can I recieve and create bills for single product on a PO with mulitple products on Desktop PRO?

Online the feature is available and has been for quite some time. Online if click on covert to invoice it allows you to invoice a percentage and keeps track each invoice amount. When working with the app I cannot do this it's frustrating because if I'm out I have to wait until I get to my computer to do this.

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Scenario:  Last month, Mr. X worked for ABC Firm and was QBO ProAdvisor Certified with the email address: Mr.x@xxxxxxx.xxx This month Mr. X started working for XYZ Firm.  His new work email is Mr.x@xxxxxxx.xxx and the previous employer removed his old email account.  How does Mr.X transfer his ProAdvisor Certified credentials to his new XYZfirm email address?

HiI’m using quickbooks desktop from very long time.I took trial for quickbooks online to see how QB online works. But i found quickbooks desktop easier than quickbooks online.I tried to cancel the trial subscription online but it was showing me the error. Then I called QB and talked to the representative to cancel the trial and he said that he is getting the error too. I called before 7-8 days before trial period ends. He said that he already approved the refund and I’ll get back the refund once my card get charged after trial period.Now, I called so many time to QB and submitted the refund request for more than 5-6 times but they are not helping me. I’m shocked to see this king of customer service from quickbooks. What I can do to solve the matter??

QBO seems to only set the correct language to the PDF invoice. The  email body doesn't change according to the customer language.

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We need to build custom reports that can show the following:1. A Customer's Invoices and Payments for all of their sub-customers (1-600+ sub-customers are possible) including: invoice numdate of invoiceproductsdescriptionsmemoproduct amountpayments made by sub-customerpayment amountpayment date (optional)balance of invoice per sub-customertotal balance for all sub-customers combinedThis report needs to be grouped by sub-customers with a total balance for each sub-customer, and a total balance for all of the sub-customers. Can anyone tell me how to do this?  Thank you for the support! 

I presently have QB Essentials

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- I cannot access any of my clients under my QuickBooks Online Accountant in Microsoft Edge. A loading screen appears and stays there indefinitely. I tried this on another computer as well. Clearing cache and history doesn't work either. However, I can access the companies under Google Chrome.-  In Google Chrome, when accessing a company through QuickBooks Online Accountant, the first screen to appear is a "404" error, though I can navigate to a different page using the menu on the left. Please advise.