QuickBooks Q&A

I don't have the admin password since one of the counters changed and now you don't remember, can it be recovered or reset?

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I'm looking for a canadian charity that is using QBO. Desktop users, please do not comment as the systems handle things totally different.. I would like to know how you handle the HST you pay on invoices.  How do set up the HST refund owed as an asset account?  We do not charge/collect and taxes at all, but of course we do pay HST on all goods and serices.I would love to actally be able to talk to someone rather than just go back and forth here - if that is even possible.Thanks!

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Receipt snap function stopped working. When I tried to create expense it’s showing that “Create expenseValidation failed: Were sorry, QuickBooks encountered an error while calculating tax. Try reselecting the tax rate or reentering the product/service item and saving the form again.”

Most programs used to have pre made charts of accounts, you entered the type of business and could modify to suit you  needs. Is that not available in QB online?

I have tried selecting different tax options, making it inclusive of tax or not and still have no luck.

Hi,I wanted to see if others were encountering the same issues. The last two days have been difficult for us to access our online account. It either is super slows, says we're unsubscribed (we are not) or get this message: "An unexpected error has occurred. Please try again shortly.Shell service failed to fetch url - https://qbonline.api.intuit.com/v1/company/193514535827504/uibootstrap/slim-contextstatus: 503 If the problem persists, please contact support." I'm not sure what to do and was having problems getting through to an actual technician through the support line. Thank you,

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We missed ton send RL-1for 2023 to revenue Quebec

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Create expenseValidation failed: Were sorry, QuickBooks encountered an error while calculating tax. Try reselecting the tax rate or reentering the product/service item and saving the form again.Please tell me how to create expenses from receipts, as it isn’t letting me anymore

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When preparing to do my quarterly HST report, I noticed my selector did not include Receiver General.  All other tax agencies were listed, just not the HST.  Therefore not able to run a sales tax summary or detail for the quarterly HST report period. Receiver General as a vendor, has a box to tick if this is considered a sales tax agency, which it is.  It was always there in the past, but someone or something has unticked this box, which is why I no longer can get a report for this tax agency. QB desktop is telling me the only way to correct this is to set up new account codes for GST/HST and then re-tick the box as a sales tax agency.  QB does not allow me to select adding as a sales tax agency, and use the old chart of account codes.    Has anyone else ever experienced this?  I am a long time user, so this is not making any sense. 

I don't see that it fits in any of the pay types, but I have an employee that receives a mid-month advance

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