Account management
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I manage QuickBooks for about 10 small companies--not as an accountant, but just the technical aspects such as installation & updates. So I always use the email address for a generic company admin account as my Intuit account for the customer. This naturally makes calling tech support on anything involving credit cards impossible; I always get "your'e not the owner; please put him on the line", when the owner is two hours away from me and probably not even in his office that day, and he does not want to be bothered by QuickBooks technical stuff anyway and would never think of logging onto an Intuit account for any purpose; I handle that all for him/them. OK, so much for putting the Intuit moderators on notice not to post back here, "call tech support". That is not going to happen because it is so painful and rarely provide an actual solution. Now the actual question: one customer's payroll service credit card need to be updated. I log onto camps.intuit.com to try to updat
When I log into my QBs Online, it automatically brings me to another company account which is not mine. I am unable to do anything since it is not my account and I am not the administrator? I think an old client of mine had set my email account to their QBs Online account. As a result, I cannot delete their account from my profile? How do I delete their company from my QBs account?Thanks in advance. Tom.
On the mobile version I can see customer name and pay method only. No history or details. I have had this for many customers.
Id like to see from that report a gross total, then nontaxable, then taxable. no matter how I set them up they dont report under non taxable
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I have a client that is in the middle of a sales tax audit. He needs to provide a copy of the invoice that shows we charged him and that he paid sales tax on his invoices for the QBO services. have reached out to support and they informed me that prior to 2020 no invoices are available because they switched billing programs and the billing has already been migrated to the new platform and the invoices prior to the billing migration have not been carried over. We can only pull up the invoices from November 2020 to date, the same as what you also see from your end. We can view the records for the 2019 subscription payments, but we could no longer pull up PDF copies that we can send to you.Anyone have any other idea that would be great!
Please call me. This format is not working and it won't allow me to access person-to-person call.
Im just setting up my quickbooks and have a question. I run a construction business therefor have lots of transactions of me purchasing materials for the different jobs I run. I end up getting reimbursed for these materials from my clients, but it's not actual income earned. What would the best category be to put those transactions under? I see "Supplies and Materials" as an option but also "Cost of goods sold"
If I am not an admin of the account myself (I'm a business partner that has some access level, but not full admin), what recourse do I have to get our financial data so we can do our taxes and bookkeeping. The account was part of a wholesale account, apparently, so I can't even update the payment method to reinstate it. What happens if the CPA dies or something? Is there a legal way to gain power of attorney over the account?
When I open the app and scroll down to invoices it normally shows what's owed to me. It's just a grey spot with nothing showing
I followed these directions to change login settings and stay logged in: Stay logged in to QuickBooks company file (sign in without entering your password) (intuit.com) So that I could switch between companies and not need to login each time but it's still prompting me (Admin) to login and enter my password each time. What might I be doing incorrectly?
Hello,We had to change our Credit Card because of potential fraud. Can I create a new account for the new credit card and then do a balance transfer from the old card to the new card? We currently are using QuickBooks Desktop Pro Plus. Any help is appreciated.
I recently switched from QBD to QBO. In desktop, you were able to easily mark a vendor or customer as inactive. When we migrated to online, a lot of our inactive vendors and customers reappeared. When I marked one of our old customers as in active, it created an entry for 2019 and also put a credit memo on our current AR. I can not edit or delete the memo on our AR. What can I do to remove or fix this problem? Thank you in advance.
Hello, we are a small business and our employees and myself (owner) use the QB accounting app on iPads. Is there a way to remove banking and account financial information so employees cannot see this information while using the app? We are a plumbing company so employees use this app daily to create customer invoices and take payments.
looking for a report that contains employee email addresses
I have numerous removed items listed for one employee that spans several months. How do I determine if this is legit or is this employee is actually stealing cash. Is there a cross report to compare to? Any insight to this report and reading it for theft purposes is greatly appreciated.
Hello, I'm having trouble still connecting to quickbooks self-employed that I recently purchased 2 days ago. It's stating giving me an error code GraphQl error I recently spoke to someone about the issue. They told me to clear the cache if I'm using an android system and that did not work. I even tried logging into quickbooks using my mac computer and that did not work. I'm beginning to this it's an app issue or developer issue. I'm currently a uner driver and want use quickbooks self employed to track my mileage. I've already paid for the quickbooks self employed subscription through my Google play account however, I'm not able to access my account.
Just want to be sure I didn't forget to email a report directly from Intuit--Quickbooks, but am not finding anywhere to check.
My wife and I have a small business. We purchased an office suite for $65K.- Our business bank account had $25K from income generated this year.- We deposited $50K from our personal account into the business bank account, and recorded a journal entry: debit to the business bank account and credit to an owner's equity account.- The remaining $15K came out of the $25K we had in the business bank account from income generated this year.- For the purchase, we recorded a journal entry for $65K: debit to a fixed asset account for the office suite, and credit to the business bank account.Our question is about not recording an entry for using the $15K from the business bank account - we're unsure what impact that would have on Retained Earnings, since our understanding of current year RE is prior year RE plus current year net income less current year distributions, given we made no entry to reduce current year income by $15K. Thank you.
I just initially signed up for quickbooks subscription to get a self employed discount as a uber I entered my debit card information and it drafted 6.99 out of my bank account for the promotion. However, it will not let me log into quickbooks self-employed. It gives me an error message of GraphQl errors
