Employees and payroll
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Reply to Candace C regarding refund of 941 overpayment. Let her know that I am NOT wasting any more of my time contacting QBs about this issue…..b/c what THEY need to do is offer a “refund” option for the “Resolve Overpayment” area of QBO when a 941 tax is overpaid in a quarter.
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When I hit the resolve button, it tries to apply the payment to the 3rd quarter.
When trying to submit direct deposit, I keep getting Error Message 2107 saying my Sign-on was rejected. This is the first time I've tried to use direct deposit with this particular company. I have two other companies in which direct deposit works just fine. After spending some time with a customer service rep via the chat feature, I was told that old paper paychecks were "stuck" and had never been officially sent to Intuit. I was told those checks must be cleared and "unstuck" before my direct deposit will work. We ran a report and found 425 old paychecks (some as far back as 2020) that are apparently "stuck". Even though they are paper checks, the support rep said they must be deleted and re-entered. That's the only way to get them "unstuck". She couldn't tell me how or why they ever got "stuck" in the first place. Just that they'd all have to be deleted and re-entered before my current attempts and direct deposit would work. She actually told me that deleting and re-entering 42
Our employees are hourly and sometimes there ends up being zero hours. Payroll on QB does not seem to like it when I enter "0" and it keeps "reminding" me that I have not done payroll when I have (by entering "0") hours. Is there a way to "uncheck" an employee or somehow not have them appear for a payroll period if their hours in fact "zero"?
We use PTO accrual per hour worked. Because the employee's run a route their work hours can vary. They can work 6 hours one day and 10 hours another day. In order to be consistent in paying PTO for each employee, how should we calculate the amount to be paid per day? Assumption: Employee accrued 19.65 hours over 4 months. Worked a total of 589.61 hrs during that time period. To calculate how much time is available for 1 day: Divide 589.61 hrs by 16 weeks, by 5 days = 7.37 hrs (average hours worked) Would this be accurate? Or is there another way that would be better?
Are you kidding me……NO, MY ISSUE WAS NOT RESOLVED. In fact, as I was waiting for a reply on that “one & a half hour long” chat from Chrissly, he/she ended the chat WITHOUT resolving my problem. So, since I had already wasted enough of my time waiting for an answer, I just went ahead and left the overpayment move forward to the next period b/c that was my ONLY option available to “resolve overpayment”…..there was NOT an option to REFUND that overpayment. So, with all of that being said, QBs needs to give us tax preparers a little more control over what gets done for our payroll clients…..especially in this regard.
We upgraded to Quickbooks Desktop Plus 2022 and were able to update all of our company files. Upon then beginning to work, we attempted to create a State Unemployment Wage File which first accesses Excel and then connects to quickbooks. In all of our company files, while attempting this, we got an error message that Quickbooks couldn't connect to Excel. We followed all suggestions given and it did not correct. We then contacted Customer Support and were told to contact Customer Support - payroll. We got a call back and spent over six hours on the telephone while the agent moved files and things around on our computer. At the end of the six hours we had company files in the correct location and an additional location folder she created called TEST. Additionally, in one of the companies, she could not get the payroll data reconnected. During this session Quickbooks was uninstalled and reinstalled two times, the File Doc
There is no tax payment history to allow you to edit or adjust the tax prior to paying it.
We currently use Intuit Online Payroll (IOP), and export our weekly payroll info into Quicken using the built in functionality in IOP. Today we received notification that IOP is being retired on July 12 and we will be transitioned to QuickBooks Online Payroll Core. Does Quickbooks Online Payroll Core allow for export to Quicken? I've read through the support articles and it's not clear.
Can I dedut my dogs?
How do I give her access to the app center or get this to work for her.
Hello,I need help! We have started with a new payroll company and they asked us to do wire transfers for the entire amount of payroll in one lump sum. I have asked them for journal entries as an IIF file, but haven't received anything. I am now trying to reconcile my bank account and I can't do it with these entries. Any help would be greatly appreciated. I am a beginner at this and really don't know what I am doing. Thanks,Vickie
I am importing employee timesheet attendance(regular) data using iif file, and it's working fine for me.Now I want to import employees PTO, time-off, vacation, sick leave requested hours also in QB Desktop so those requested hours get deducted from the balance available in QB Desktop. Is there any way I can create iff file and import the same in QB Desktop?
I had a PayCycle account. It became IOP. It exported payroll data into QBO. Logging into IOP this week it had converted my PayCycle account into a new QBO account. Everything in the new QBO account was setup from PayCycle including the export to QBO. I ran payroll and during the export it failed. So it's now really exporting from QBO to another QBO account. The message isn't specific enough for me to fix. Error communication to IPP Feature = QBOV3Export: QBOV3AdapterBase.addCheck failed. Exception = ERROR CODE:6430, ERROR MESSAGE:Invalid account type used, ERROR DETAIL:Invalid account type: You need to select a different type of account for this transaction., MORE ERROR DETAIL: Invalid account type used
I need to change my Internet Password for the EFTPS sign in, but I can't see my 4-digit PIN in QB Desktop to use to do my login. I cannot find the original enrollment letter I printed out. Is there a way to see the PIN and not just asterisks when I go to send the payment in QBs?
The reason I asked my customer to deposit $15k to my QuickBooks account was so that I had some type of initial deposit available for expenses and funding app features. Also I'm new to QuickBooks so I'm not an expert in creating invoices/sale receipts etc, I was just trying to learn how to navigate the site. Now my payments are under review as if I was some type of criminal.
In 2021, I received an email from what I thought was our employee requesting to change DD banking info. It was same exact email address, and signature. Needless to say, I was scammed and processed payroll check to fraudulent account. unfortunately, it was too late to retrieve by the time it was realized. Currently, funds show in quickbooks as though my employee received funds. How do I correct this in quickbooks? I want to make sure W-2 does not include this amount in earnings.
I filled out the info,but it keep saying it needs more info to finish up.
Hello and thanks in advance for your help. When employees are paid through banking and not payroll, how do I categorize the transactions? Since my CoA doesn’t have payroll expense accounts so I just create them?
