QuickBooks Q&A
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Added a footer to the bottom of my invoice and because it is two pages long the footer is on both pages? I only want it to show on the second page.Is this possible?
If an employee leaves their system logged in when they leave the area, is there a way to log them out of the system from Admin? I know we can send a note telling them we want to go into single-user mode, but if they don't log out or they have already left, ???????
I just tried to create a custom invoice. I want to use different logo and email. But when I change it on the new form, it also changed my standard invoice. How do I create a new invoice without changing the info on my standard invoice?
Anyone have an idea why my payroll will not update? I tried to contact support and I can not respond. I type and nothing on the screens.
I am the Treasurer of a church. I have a deposit with a partial payment toward a pledge and 6 other designated donations in that single deposit. How do I classify the pledge payment without QBO creating an additional deposit of the monies already in said deposit? I have spent hours and tried everything I have read. Obviously, I just do not understand
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Can you tell me where the data for quantity reduction and inventory update in the sales report and cost report are read from?I found that the cost unit price in the report is read from the purchase contract, but I don't understand the quantity
what do I do when a payment says paid on quickbooks but I can't see the money in my account
Has anyone else experienced a lack of data in the Projects tab with QBO? I have active Customers and Projects setup, but the Project tab for these projects will not show me the Income - Costs = Profit on the Overview screen. I contacted Intuit Support in October, but they have not resolved the problem. Has anyone experienced this issue and found a resolution? I tried creating new customers with new projects and tried to re-assign the expenses to the new project, but that didn't fix the problem.Thanks!
When viewing the Project Dashboard, it shows income vs. cost figures (viewing based on hourly cost). When selecting a specific project to view the details, the cost figure changes. Which cost number is accurate and why are they displayed differently?
I am trying to reconcile my books from January 2024 to June 2024 and I noticed that there are a number of transactions from February 2024 that aren't in QuickBooks but they are in my Chase checking bank statement. How am I supposed to get these missing transactions into QuickBooks? My bank feed is working and I have updated it multiple times.
The Flow (arrow) in my Quickbooks Desktop pro 2021 goes from ESTIMATES to Invoice. That works. The flow from ESTIMATEs to create Purchase order - while the arrow and flow exists, I don't have that option within the Estimates window. How do I fix this? I don't want to upgrade. I am still inputting TWICE - create purchase order and create invoice - I would really like to make an estimate and create both the customer invoice and then the vendor purchase order inputting items once. CanI fix this? [Photo removed due to PII]
Quickbooks has long been the leader in accounting software and the system is very helpful and serves its purpose. However the customer service is so bad that I actually question how QB stays in business. I have never seen such lack of knowledge, respect, and resolution as I have since being a Quickbooks customer. They are not only rude and do not care but they never find a resolution. I wonder sometimes if they even know how to resolve or help with anything or have the knowledge to help any one. When it comes to my money as a business owner: I will definitely not continue to pay a software company to not only talk down to be and constantly be rude but also not be able to explain or help with resolution is needed. I would not trust this company to handle any portion of your money or accounting needs.
Our company held a large event at a hotel. Prior to the event, we were required to may pre-payments. After the event, I received a detailed invoice for all charges which I entered all charges, per category to the account. At this point, it was discovered that we OVERPAID the hotel by $456.06. When I pull up my vendor, it shows -$456.06. The hotel then issued 3 credits back to a credit card: $207.00, $207.00, and $42.06. Total, they equal the $456.06 that was overpaid. I followed the instructions to go to NEW > Credit Card Credit>Enter Payee, Credit Account, Payment date. I entered the category as it was originally on the vendor bill. After doing this for each one, the system then created a CREDIT on the vendor account. When I went back to the bank transactions, there was now a MATCH next to each of the refunds. I matched them all. Now, in the vendor account, the system shows each of these as CREDIT CARD CREDIT. Great, but I cannot figure ou
I just got added as a new user under a profile and it looks like my profile is stuck in the "accountant" view. I looked up how to switch to "business" view but I don't have that toggle switch under the gear settings icon. Has anyone had this issue before? I also don't have "tasks" in the list of widgets under my dashboard settings. Any help is greatly appreciated. Thanks!
QB Payroll is not deducting any withholding from peoples' checks (no Fed, Medicare, Social Security.) We tell it to download the full update and it does, but then it says we will have to go online by 4 DAYS AGO and when we try to start payroll, it says the tax tables haven't been updated in 31 days. I already tried removing the PAYSUB.INI file (I had to do that 2 weeks ago when QB was telling us our payroll subscription had lapsed when it hadn't) and running the update again, but it just keeps throwing an error. The machines that HR is using for payroll are throwing errors: "An unexpected error has occured in 'Intuit Quickbooks Enterprise Solutions: Manufacturing and Wholesale 20.0': Failed adding medicare tax item to employee template - Permission error" but these employees have been running the payroll for years, so they definitely have permission.
Hello, The bank connection for my Stripe accounts keeps getting disconnected. We previously discussed this issue, and the case number is 15129399878. Every time the connection is lost, we ask the company owner to reconnect it. He does so, but it disconnects again the next day. Since he is constantly traveling and attending meetings, I am not always able to get support. He is also becoming frustrated with this recurring issue. When we opened the case, you requested to be contacted by the company owner. However, due to his busy schedule, this is not possible. Could you please guide us step by step on how we can permanently resolve this issue? This way, I will request support from the company owner as needed. Thank you, HotelRunner, Inc.Aykut G.
I have done a physical inventory check and have realized that all my inventory entered on quickbooks does not match my physical inventory significantly. I need to fix this issue immediately so I don't continue to sell products that aren't in stock on the website. The inventory shows:I have positive quantities in-stock on QB but I actually have zero in-stock in my physical inventory (example: 12 in-stock on QB but physically 0 in-stock)I have less in-stock physically (at least more than zero quantity) than I do in-stock on QB (for instance QB says I have 12 in-stock but physically I have 8 in-stock)How do I change these inventory quantities to the correct quantities that I have in-stock without QB documenting the changes as bad debt or inventory shrinkages? The numbers are simply wrong and I would like to change them without it showing that I have lost money. I haven't lost any money, my inventory was just entered incorrectly.
Can you tell me in details, How we integrate quicbook desktop with salesforce?.
Just recently switched to QBO from desktop and then also tried QB Checking (nightmare!) and switched back to using my regular business checking account to which payments are deposited. Not sure if it happened the day of the switch back of checking accounts, but as I'm reconciling my bank statement there is one day of deposits not showing in bank register. When I go into sales transactions, all the transactions are there are are processed. But, when I go into Deposits, there is no deposit for that day and it does not show those transactions for me to deposit manually. (These were all in-person credit card payments with an Intuit Merchant account that usually automatically are entered.) I went into the receipt and clicked on Audit History and the payments for that day say "Not deposited" where all other payments on other days say "Deposited." There is no longer the "Deposit to" box in the sales receipt to change it to "Undeposited Funds." So
I have not got my Chart of accounts setup correctly I think. In my Charts of accounts I set up three income accounts for the three different types of work we do. Landscape & Irrigation & Nursery. But the deposits into Accounts Receivable or undeposited account. Program will not let me change them. HELP
Showing EXPENSES, it says: "Dates:Last 12 months". How do I see all of last year expenses?
When I try to link my account from bank institution I get a gray screen that freezes the screen after I use the dropdown to categorize what type of account this is. I then attempted to link the account from mobile app and when I click the + button to add, the link account pop up shows up and then the app crashes, I have deleted and downloaded app twice and keep getting same thing.I also cleared all cookies and cache from google browser to see if that would stop it from happening when I try to login from browser. I tried to then go to Safari to login and get same gray screen that freezes when trying to link account.
Hello! Here's the situation: I originally created a cc account and downloaded all my credit card transactions into QB under one credit card account titled "Divvy" The credit card company was acquired and when I downloaded my next set of transactions, it wouldn't recognize the credit card so QB created a new account titled "Wells Fargo Card Services" I ended up putting the Wells Fargo Account as a Sub account for Divvy so all my transactions are in one spot but now I want to merge the accounts because the beginning balance of the Wells Fargo card is throwing me an extra transaction. My question is, will merging the two mess up my reconciliation?
