QuickBooks Q&A

Our company Picks Up products and Delivers To another state.  We'd like the invoice to say: Pick Up and Deliver To instead of Bill To.  Thanks for any help.  

Owner of business withdrew $417 from bank account X and paid an employee in cash. How do I record this? Do I record the withdrawal using the petty cash account and then do a journal entry for show a deduction of petty cash and add to wages account?

How do I setup The Workforce Time Sheets app to identify holidays, and then map that to QBO Elite Payroll so hours worked on holidays flows into the QBO Payroll "Reg Holiday-Worked" column?

I can not create an account simply under income. It must be under other accounts.

I ended my sole propritor business (personal household) in January. Let qb payroll file 941 for q1 for me. Found out that I should have used part 3 on that form to indicate the close of my business. Can I amend that filing? I looked on IRS but didn't see anything that indicated I can amend it. Or should I file a $0 q2 941 with part 3 filled out?thanks

Apparently, 26 USC 139B provides for an exclusion of up to $600 per year from federal income tax for volunteer fire fighters. We are a small municipality using QuickBooks and I could use some help how to adjust the W-2's to provide for this $600 exclusion. The exclusion only applies to federal taxes and does not apply to state taxes, so Box 1 and 16 will not match. Thanks in advance for any tips you can provide.

Part of my duties is to record the services done by providers for students at different schools. Each week, I am given the provider's time sheet where it records the different services done for those students. What I need to do is to record those services in an itemized fashion, which is then combined into an invoice each month. There should be one invoice per school site, upon which the following fields are all included: service, student, provider (which I have set up as a class), and rate. Essentially, it should look like this -- There are 2 things I want to figure out:1) Linking students to schools, but still itemizing services on invoices2) Creating an invoice based on individual services which were noted elsewhere Point 1--In the past, we've had trouble with invoicing where students were accidentally put on the wrong school, leading to delays and issues in payment. As such, I want to make sure each student is specifically linked to their school, and only shows

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Hi! I have a problem with uncategorized income. I manually added transactions to uncategorized income as I wasn't sure where to categorize it at that time. Now, I want to reclassify it to the correct account. What should I do? Please help me. Please. Thank you!

I was told that Georgia Department of Labor now requires we file electronically but I do not see where to set this up in the payroll

I need a list of accounts and vendors that includes the QBO ID. I have read that QBO does not offer this as a standard report. I've read you can do it in Zapier. Could someone point me to the ZAP that will get this info for me. But why should I use my monthly zaps for this? How can I contact QBO and request this report?

I have an issue with Quickbooks interpreting my bank transaction history incorrectly. I am using third party payroll processing that charges my bank account biweekly for 3 charges: Tax liability, Direct deposit for employees and processing fee. Online banking shows these transactions as credit: Tax liability $(1500.00); Direct Deposit $(6,000.00); Processing $(200.00). When it imports to the quickbooks my transaction history comes up as follows: Tax liability -$1500.00; Direct Deposit $6000.00; Processing -$200.00. During the sync, QuickBooks changes credit type of transaction to a debit type of transaction. Now this presents issue in tracking my payroll expenses. From my bank, during payroll i spend $7,700, however if i run P&L in QuickBooks, it shows that i MAKE $4900 in payroll.  How we can fix this unintended transformation from credit to debit when the transaction comes into QuickBooks? Thank you

When I enter a paycheck in Q/B Online is that the correct date or the date when the employee cashes the check?

I am a law firm and need to bill in tenths of hours but invoices convert to hours and minutes. How can I set so that invoices reflect tenths of an hour vs hours and minutes?

I added the company credit card to QBO to see the transactions and to categorize them. The card stopped updating in QBO so I tried to make it inactive and put it in QBO again so it would update.When I made the original credit card inactive, I believe QBO carried the balance to the new card as the opening balance. I did not realize this and reconciled the new card account in QBO from the very beginning. This caused QBO to show duplicate transactions for my credit card.  I zeroed out the duplicate transactions, but that did not solve my problem.  The balance for the card account in QBO is now different than my actual balance on the card. I tried to look at the opening balance, but I believe I may have deleted it trying to correct it.At this point, I cannot get the card to reconcile, cannot get the balance to match, cannot find the opening balance, cannot find the journal entry (if there is one) and have made a huge mess with the credit card.What is the best way to correct

I have numerous clients to file 1099's for.  We use a third party app outside of QBO to do all the filings. But for my QBO clients, I can't get a report with all the 1099 info I want without going into the "Prepare 1099s" function.  An agent told me the other day (when I was sorting out a PR billing question) that if I do this, that QBO will start a PR subscription and we'll get charged in addition to that for an (uncompleted) 1099 filing. Is that right?  I don't think I have seen this before. IOW, can I start the process, go as far as getting the reports, and cancel out before filing and not get charged? Or has it changed? (Intuit's usual tricks.) Thanks.

Processed a customers credit card, it shows in my merchant account as processed and funded, but there is not a record of it in the customers account.  Where can I go to correct this and how do I correct it?

Followed the instructions step by step, but they don't address the differences between Copies A, B and C, all of which are required to not only file, but to send to my contractors in the mail.

I'm trying to print my W2s. I ordered 2 part W2 paper from Intuit Quickbooks. It doesn't give me the options to print on 2 part paper. The only options are plain, 3 part or 4 part. Is there a setting to add 2 part paper? 

We have four employees that continually have problems clocking in.  We fix it and then it happens again.  While troubleshooting with one employee today, I looked at their permissions in QuickBooks payroll and they were not invited to Workforce and permission for Time was turned off.  Is there a problem with Workforce and QuickBooks Time?  We're using QuickBooks Plus.

My Condo Association uses QB to manage HOA Fee collection and Vendor Payments.We're in the process of moving from QB Pro 2016 (desktop) to QB online (simple start). Association members are defined as customers and invoiced for monthly HOA Fee payments. On occasion an association member will make a purchase on behalf of the association (e.g. snacks for a meeting, postage, etc.) and needs to be reimbursed. Historically this reimbursement is done outside the Customer Billing/Payment Cycle by simply writing a check. In some cases a vendor (with same name) was created to server as payee.  In a few cases it appears the payee entered was automatically added to "Other Names" (a desktop feature). Is there a better alternative, that doesn't require me to create a false vendor? Thanks

Our business took a private loan secured by real property.  We need to generate a 1099-INT to show the interest payments we made to the lending party.

If I make ex-employees inactive (that DID work for us in 2024) will QuickBooks still generate a W-2 for them? Or do I have to keep them "active"?

"(Error code:0)" "Failed to subscribe please try again later." and "Unable to process your request at this time" I Googled the error message and nothing is coming up. Anyone have advice on a workaround?  

I used QuickBooks Desktop version 2020 through February 2024.  It no longer seems to work now.  If I activate QB Online, can I import my 2020 company file so I can access my Balance Sheet and P&L?  I need to provide that information to my tax accountant