QuickBooks Q&A

Why did QB's Enterprise all of a sudden stop export reports to excel??  I count on that feature quite often, now I can only do a comma separated value file (csv) and that is a pain to convert and move around items as I need.  Will this issue ever be fixed?

Android if it matters

I just discovered that if you have $10 million or more in payroll, Quickbooks will not produce W-2s in one group.  I just wanted to know if anyone has ever encountered any problems efiling multiple W-3s.  It makes me very nervous.

Bank feeds is finding a matching pdf, I can't find where this pdf is coming from? I check the attachments list and the expense list but can't seem to find. The file starts with 2024-12-13_Ni.pdf  I tried sorting the attachments list in alpha order and don't see any entry for this under attachments. I have no clue where this is coming from.

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INVOICE CREATION DATE. The date on my invoices does not auto populate to today.  Fro example, I open invoices to create a new invoice today (for a brick n mortar purchase) and the date shown is last week. I have to keep manually change the date.  is there something I need to click to have the date automatically show todays date when creating a new invoice? 

I have old payments waiting to be deposited but they have already been deposited years ago. I don't know how the previous bookkeeper reconciled the bank statements with QB. I called the help desk and they said to deposit them anyway. Won't that mess up my bank reconciliation?

is there a report showing accounts with 1099 box?

check direct deposit status

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Enhanced Payroll - NYS45 error for 4th Qrtr 2024.  Schedule C is not populating, it is left blank.  Need this information for all employees.   Also error is generated with total payroll and total payment because of missing data on Schedule C

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How do I turn off online payment option for one customer?

The past 2 days our daily Reports have not been emailed. Normally these arrive in our team's email inboxes around 4am EST each day. They aren't being captured by Spam folders, so I'm guessing something broke with the latest round of changes the QB Online Engineers made. Is anyone else having this issue?

I run a self prop landscaping business. No employees.  I have a recurring weekly payment to my personal account and spending.  How do I categorize that?

I go to App Transactions, choose Shopify, select the date how far back I want to go, and then it asks for shop address. That's where it fails. It does not recognize the shop and no data is imported. Where and how do I find out the exact syntax of the shop so the routine can proceed to step 3 to import the data ?

When I changed to Desktop Enterprise from Pro, The Employee Time & Cost report no longer displayed Rate and Est Pay in those columns.  Both show $0.00.Pay ItemHoursPay RateEst. Pay        Hourly wage8.0047.00376.00Hourly wage8.0047.00376.00Currently showingPay ItemHoursPay RateEst. Pay    Hourly wage8.000.000.00Hourly wage8.000.000.00

Our company's bank account has been successfully connect to Quickbooks. However, the connection keeps disconnecting automatically. Despite re-establishing the link multiple times, the problem persists. (Error message: Our connection to this account expired. (350) Please help. Thank you!

The .pdf version of the report is good, has data, but if we export it to excel, the all the numbers are zero. What causes this?

I need to mail the W2s for both employee/employer but can't figure out how to change setting for pre-printed forms.

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Has anyone noticed Quickbooks setting up a duplicate account and enrolling you in payroll services?We use Quickbooks online, but do not use Quickbooks for payroll. Last month, we discovered that we have been billed for two years for an account that is not our account and enrolled in payroll services.  I have had the most difficult time with QB customer service to get $1910 dollars refunded. Wondering if I should report this to the attorney generals office in case this is happening to other companies.  Feels like the Wells Fargo bank account scam a few years back

I am struggling to figure out how to configure paid time off in QuickBooks Time for the PTO plan our company has.  Here is the criteria: PTO is accrued based on the number of hours worked in the pay period.  The cap on the amount accrued is dependent on how many years of service an employee has. Years of ServiceAccrual Rate (per hour worked)Maximum Annual Accrual in Hours< 1 year.0289601 - 4 years.04811005+ years.0674140At the end of the pay period prior to the employee’s anniversary date, the PTO balance available will be reviewed.  Based on the ending anniversary year balance, the employee will have the option of paying out up to 50 hours AND carrying over up to 50 hours into their new anniversary year.  Any remaining balance above the payout and carry over (over 100 hours) will be forfeited. As far as I can tell is is NOT possible to have a CAP on how much PTO can be earned if you are allowing the employee to earn based on hours worked in a pay

I had to get a new computer....My new computer has OS Windows 11....My 2017 QB's isn't letting me print anything from QB's on my new computer. What version is best for Windows 11...I have uninstalled reinstalled ran QB's tool hub with 2017 loaded on new computer.  I have done everything I can think of.  Please help!  Need to get invoices and bills paid and printed!!

How to make a complaint about a fraudulent transaction