QuickBooks Q&A
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Is there a way to change the account names of subaccounts at a specific bank so that you can distinguish them when transferring money to and from QuickBooks checking? I have multiple subaccounts at a credit union and cannot tell them apart because of the long bank name in the software, either in QuickBooks online OR the app.
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QuickBooks is blocking my Catch-Up 401K Contribution.When entering payroll, QuickBooks is blocking my Catch-Up 401K Contribution - after going to payroll, pay manual, actions, edit payroll, bypass salary. after entering my 401K catch up Contribution it stops you being able to go forward and run payroll. I ran this same onetime catch up in 2023 successfully. I called support twice. I was told QB 2024 online can't do it this year. THIS SEEMS TOTALLY NOT POSSABLE FROM QB. Can someone please help me.
Hello, İ need help.İ have this client İ have been working on for years as an accountant in his QBO account. İ tried to access the account on his companies profile but it just keep circling me to the login page and choose your company page. İ entering correct credentials. What should İ do? İ tried to contact to support but it also brings me to the login page nothing happen just keeps circling. İ also used different devices, clear history and so on.
In November, my client migrated from Quickbooks Desktop to Quickbooks Online. I also started with him in November and did some major work in the checking account, reclassifying hundreds of expense transactions to new expense accounts. But when I attempted to reconcile the checking account for the month of December, I got a major shock: a 51 page Reconciliation Discrepancy Report. For some reason, the transactions that I reclassified the expense account are showing as “reconciled in register.” This makes no sense because the transactions were already reconciled before I edited them. I did not reconcile them in the register and I haven’t changed the amount or the bank account, only the expense account. I don’t know why these types of transactions are in the Reconciliation Discrepancy Report at all. Let me attach the audit log of one the transactions on the Reconciliation Discrepancy Report to show the changes I made: I’m wondering if the problem is arising from editing re
I'm using QB Desktop Premier Plus Cont edition 2024 on Win 11 Hi,I had a business trip. paid for hotel with business debit card. The hotel had also charged the card a depositand then returned the deposit after my stay . How do i record the deposit back into my account. Also, on the make deposit window the 2nd column says "from Account". From? how does that make sense? Lets say this deposit from the hotel is being entered , "From Account"?
When I launch the app on both iPhone and iPad the starter screen appears then immediately shuts down. I’ve deleted and reinstalled the app and restarted both devices multiple times.
My business miles are showing as my total miles. I’ve tried reentering them severals times and hitting save but nothing changes. How can I fix this?
Hello,I recently manually did my first payroll check and now when I look at my tax liability for last year it shows identical entries for amount due for "Social Security" and "Social Security Employer," the same goes for medicare, I have duplicate liability entries for "medicare" and "medicare employer" can someone guide me on whether I need to actually pay the money twice or how I can manually delete one, and if I delete one which do I delete, the "medicare" or "medicare employer" for example. Thank you
I have the PAP Premier Software Bundle, trying to upgrade to 2024 but it's not showing in my online account but 2023 the latest. Can anyone help?
For awhile I have been seeing the pop up that there is a new version of Desktop available (2024). Today, I decided to do the upgrade (I assume its included in the ridiculous yearly charge). When I log into camps.intuit, I just get a blank screen. I have tried two different browsers. So, my question is, do I need to do this upgrade seeing as I am unable to? I have no choice but to continue to pay for QB so, they will get my money either way.
We are being told the reason we cannot set up online bill pay or direct deposit for payroll is because my name is flagged as fraud and I am the account holder. Is there anything else that can be done?
Updated app and won’t allow any sign in except on browser not on mobile app
When exporting my P&L in .xlsx format, I noticed that the Net Profit line for my year to date did not match the Net Profit line from my balance sheet. Of course, it should. After a lot of trial and error, I realized if I printed the same report in .csv format, the .csv file had the same values as the report I could see in QB. Why doesn't the .xlsx version of the exported report match the values of the report I can see inside my QB app.I am using the desktop version for non-profits.
Wondering if there is any way to increase the page size from Ten to say 100 in the QBO receipts interface at 10 it takes forever to go through all the PDFs
I have QuickBooks Pro 2017 and a mileage tracking app. I have the total mileage cost for the year and I am trying to input that expense to the company. There is no check or CC charge, the expense is from the app. Please help. Thanks
In QuickBooks Solopreneur there doesn't seem to be an option to forward email receipts. I cannot see it in the dashboard (Under Transactions > Receipts), nor can I add an email in Advanced Settings. My email has been verified.Under Transactions > Receipts it only shows upload from device / upload from mobile device. The FAQ/QB Tutorials + other community threads are not helpful since they don't seem to apply here.Is this a technical issue or are email forwards not part of Solopreneur? Thanks!
I'm at my wits end with QBO. Intuit should be ashamed for their terrible customer service and ever more terrible program. That said, I have linked my company checking account, brought in every transaction (ensured every transaction it brought in was accounted for and accurate), and manually categorized each transaction (even the quickbook payment fees because this lousy program can't even manage to auto populate that correctly, what an absolute joke). After spending way too much time doing this, my bank balance (accurate) is $3,136.10 less than "In Quickbooks". I have one invoice of $5,252.52 that has not yet been deposited so this isn't the error. I have downloaded all the categorized transactions into an excel file and the total of all categorized transactions is equal to my bank balance. Am I taking crazy pills or is this just another QBO issue they can't be bothered to fix?
Hi All, Been really struggling and hope you guys can help. So I have a software webgility, that basically pulls all sales, cost, and shipping data over to quickbooks automatically. Now when the time comes to reconcile the TRUE shipping cost from fedex, I've made some post back in bank feeds, but it seems like it crashes the software. What happens is that in Fedex monthly bills, or even payment I've made, it can be a lump bill that can be associated with multiple order #. Each order # has it's own fedex tracking number with the actually cost where I have to manually adjust. When I have this bank feed, it can be up to 29 transactions spread out to break even the lump sum and I believe that's what crashes the software. Any ideas where I can sort this out or condense the data? Ultimately the shipping data that pulls from shipstation for each order or how ever the tracking number is generated, is close as possible to true cost, but REAL cost is actually from Fedex
Hi there, We recently had to cancel an event and issued refunds (via Paypal) to a large group of customers that all paid via Paypal. When I look at a Paypal report from Paypal.com, it shows all of these transactions as "Withdrawals and Debits" and not as "Payments Sent." I was hoping that these transactions would appear in my Quickbooks Online Banking feed and then I could classify them as "Refunds Issued." Unfortunately, none of these transactions appear in my feed. I am not sure how I should be adding these to Quickbooks Online so that I can make sure to record the money going back to the customers (and the Paypal Fees charged). I've watched this video (https://quickbooks.intuit.com/learn-support/en-us/customer-refunds-and-credits/how-to-refund-customers-refund-receipts/00/344870) and it mentions the linked transactions should appear in my Paypal feed, but that isnt happening. Any assistance would be greatly appreciated.
For days now, each time I enter a database or switch databases QB opens up my browser to the QB Support Directory. I have reported this to the Intuit chat but it still happens. One person actually asked whether I was sure this was happening - as if I would make up or fake something as annoying at this to my own detriment. Please fix this or we'll be looking for alternative accounting software that doesn't hijack my browser each time I log in.
form 940 has an amount due for the credit reduction
