QuickBooks Q&A
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NJ Nonprofit has a few salaried employees contracted for up to 30 hours each week.At times an employee may work a few hours over the 30 hours a week. We're looking for ways to compensate them and are thinking of giving them Comp time.Thoughts? How would we record this in QB?
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How do I change the pay method from paper check to direct deposit?
I recorded a business expense and it's amount due was included in payment to the credit card company. The following month, the charge was credited in full since it was made in error. I deleted the expense and now my credit card reconciliation is off by that exact amount. I did deduct that amount from the next month's payment since the credit card company issued a credit from the total due that next month. What am I missing so I can reconcile this credit card account? Thank you.
The vendor has said there were 2 test entries to his bank account, but when I try quickbooks is still telling me to add delivery method
Welcome back to another episode of "What Would You Do?". This month Katelynne is joined by Stone, and they walk through a few scenarios that customers may see when using QuickBooks Online Payroll, as well as some of Stone's top tips. Check it out below.
HelloExample:If I open an Invoice on January 01 for $2000 total and with a $500 dollar deposit and Later in February 5 i get the remain $1500 payment the report shows : Profit and Loss report JanuaryFebruaryIncome20000->When i really got $500 as a downpayment in January and $1500 in February. So for me will be great if my report shows 0 dollas in January and 2000 on February when the invoice was close. -> Somtime i have invoices open for 5 moths and i am having a lot of problems with this Other thing why quickbook always classifies the deposit transaction as undeposited funds? I am a small business owner and i am trying to learn how to do it right.Thank you in advance
Open Invoices report mistakenly shows invoices that were already paid and processed through matching, receiving payments, and other sanctioned Intuit Online methods, yet they still show up in Open Invoices report, making the total wrong.
This is BEYOND frustrating. I have never hated a company more than this. I purchased QBD last week and I STILL can't use it. I have QB online and I HATE IT. I cannot get it migrated to desktop. They provide NO HELP. I'm assuming because they want to keep everyone with online. It migrated with NO INFORMATION. I downloaded the migration tool, I did everything the 'instructions' said. It doesn't work. It imports the file as read only and there is NO INFO there. Nothing. Please don't send me the link to the 'instructions'. I have it. It's not helpful. I've called. Repeatedly. No help. They had no issue taking my money for the desktop version though.
Is there a way to disable Time Entry by Duration in Quickbooks Time? We would prefer that our employees are required to enter their exact start time and end time vs being able to add total hours for the day.
HI, i just received email that MY credit card is charged $999 ??????who authorized you to charge me?
I have downloaded & uploaded the CSV for my CC expenses. However, they are all labeled as deposits instead of expenses. I tried to change the type and it only gave me deposits and sales receipts. How can I correct this? Thx!
Using Quickbooks Merchant Center, we were receiving emails about payments being received when a customer payed an invoice. For about 1 week we have not received those notifications at all either our clients after the pay the invoice online. I've searched the community database and I can't find a valid answer on how to fix this issue.It states that you need to:Choose Account from the Online Service Center page.Select Settings & Alerts.In the Email Alerts section, choose Yes for each notification you've like to receive.Enter the email address where you'd like to receive this notifications. Click on Save Changes"Except that those options have been removed and the information isn't able to be used, you can only choose a landing page and that is it.. Can someone please help me figure out how to get emails for payments to invoices (Note. They are NOT recurring payments, just normal payments from invoices. Here is a screen picture. There should be t
I noticed that payments received after Feb 29, 2024 are now missing. What is the best way to restore them? Carla
I'm creating a new company and where it wants me to insert the email address, it's dark blue and won't accept anything in the field. I can't do anything until something is there as it's a required field. Everything else appears to be fine. I just can't add the email address and move along with the installation. Ridiculous!
We have a customer who overpaid for something about 2 years ago. They have a credit on their account that we are allowing them to use towards a future project, but it is constantly showing up on our A/R Aging Summary. How can I clear that off of there but maintain the credit?
QB had been absolutely terrible to get answers. I have 10 cases numbers to change my bank account for payroll. Started this process over a month ago and still no one can help change it. I have been transferred, escalated, promised an email and nothing. The business line they have to verify will not call our business.
Hi All! One of our customers has us listed as their credit reference. I can use the "company snapshot" to answer some of the questions, but the others I do manually. Some of the questions i had to do manually are High balance and average balance. It's not too hard to come up with these, but it would be pretty cool if QB had these figures somewhere. Or maybe there is a quick credit reference that I could easily send to people when they request credit reference info. Any help would be greatly appreciated! Thanks!
We bought Intuit QuickBooks Online Clean-up service in April 2024 to organize our books from 2023 and 2024 until June and the Live Bookkeeping service to keep up with our account after the cleanup was completed. The Clean-up documents were delivered July 25, 2024. The live bookkeeper assigned to us said that she was unable to maintain our books because of errors in the Clean-Up that prevented her from being able to reconcile our account. We had to cancel our monthly bookkeeping service so that we would be allowed to reach the level of customer service that deals with clean up. After weeks of back and forth and conflicting information on customer service, we were told in a phone call Oct 25, that they were going to fix the clean-up errors. This was also reiterated in the chat on Oct 28. Then, we were told on a phone call Nov 8 that they could not help us with clean-up, that our books were too complicated. Our 990 is due in days, and we have wasted count
I have the category details but I don’t have item details how do I get item details On my purchase of order screen?
We need someone to provide the proper method for documenting returned OWNER payments in QBO. The returned payment was ours; it was not a Customer or Vendor's payment. Our Vendor auto-drafted their monthly payment from our CLOSED bank account, then issued a return payment and return penalty a few days later. Therefore, how do we record a returned payment for this bill and the penalty fee in QuickBooks? Here is the timeline: 2/17/23: We closed our bank account ("Account 1234") and opened a new account ("Account 5678") the same day2/17/23: Issue is, one of our Vendor's autopay was not cancelled (SoCalGas)3/7/23: SoCalGas drafted their payment of $26.74 from the CLOSED Account 12343/13/23: SoCalGas returned the payment due to "Bank Closed"; now past due $26.743/13/23: SoCalGas added a Return Payment Fee of $7.50 to the bill5/8/23: We paid all the past due bills from NEW Account 5678, including the past due balance of $26.74 and return fee $7.50FYI:
