QuickBooks Q&A
Recently active
I processed payroll for an hourly employee who has direct deposit. It is normal to see the work check on payroll reports after processing payroll for this employee? Will his check be direct deposited? Looking for confirmation.
We just started using bill pay in qbo. We have multiple bank accounts linked to It to pay the invoices. These bank accounts are linked to specific GL bank accounts in QB. On our last check run, the invoices were arch’s out of the correct physical bank but was posted to the wrong QB GL bank account. QB will not allow you to edit the payment and correct the bank account in QB. We called tech support and no one is helping us. How do we fix this error and prevent it from happening again? (Already checked the links)
Hi Quickbooks Community Experts! I have a QuickBooks Desktop file which I am trying to condense it. But I am facing an issue with doing that. I have attached a screenshot where you can see I can remove all transactions but cannot remove the audit trial. I don't want to remove the transactions. I need help to get this option turn on or what are possible reason the first option is disable and how we can turn on. Thanks
Hello, wanted to ask about the mileage tracker. Has anyone used it? Do you like this feature? Also, does it only work while the app is running or how can I get it to stop tracking at the end of the workday? Is there a rule that lets me put it for specific times in the day like from 7am to 6pm?? Or are there any other apps that are compatible with QB online that works as well? Or if anyone has any suggestions on how to better track mileage, please share them. Thank you.
Buen diaMi pregunta es si se puede colocar en automatico que en el invoice aparezca es la direccion del proyecto en la parte donde dice Bill to y la direccion del customer en donde dice ship to, tal como la imagen lo presenta:
In order to direct deposit, I have to "give" their money back once it is deducted as a pre-tax HSA contribution and this seems to be the only way that is possible. The biggest issue is that employee gross wages now look artificially high on their paystubs.
The "In Quickbooks" Balance has been correct (+/- the latest transactions) consistently, but the "Bank Balance" won't update.
I am needing a "statement" type form I can either send via email or print for customers to show how much they have paid this year. Just the total amount for their taxes. We use QB as our accounting system for a before and after school daycare program. I can find income by customer summary but that gives the total for individual as well as whole. I am not able to find a "statement type" report I can have for each customer. Thanks ahead of time for your help. Last year I wrote them out and I really think I'm able to do it on here just not sure how.
I have begun receiving fake invoice cam emails. However these are coming from a actual intuit email address, according to google; see attached. I cannot block simply emails from intuit.com. Note: the 'to' email address is not mine here either. What action is intuit taking to stop these?
Original commenter did not share additional details
We have used QBO for a couple of years to send our Purchase Orders to vendors and have a default cc email send to our orders department. This is useful for orders department to keep track of who to follow up with at the vendor and it also prompts the vendor to respond to the correct department in our company. Around 3 weeks ago, the default email address is being 'ignored' by QuickBooks software and it is sending the cc copy to another email address in our company. I have opened 2 tickets since and have had automated responses that my case is resolved each time when it is not. I am not sure the care team at QuickBooks even understands the issue. Does this make sense to anyone? Perhaps I am not explaining the issue very well. I don't want to have to switch software as it integrates quite well with our CRM until recently, but I am disappointed with the support at QBO.
I've been trying to reconcile an account for months, but every time I upload transactions, they come through as duplicates. When I try to reconcile and delete the extras, it throws off the reconciliation balance. So, I decided to delete all transactions and manually upload them as a CSV. Even with a zero bank balance and entering the opening balance, the system still shows that the account is reconciled through May in the reconciliation history, despite my efforts to unreconcile all transactions. There's no option to batch unreconcile, and my bank register doesn't display any unreconciled transactions. This is preventing me from completing the reconciliation, as the beginning bank balance is shown as zero, but there's a discrepancy that needs to be addressed. Additionally, the account still appears reconciled through May, even after I manually unreconciled it in the bank register.
I currently cannot pay an employee due to an error message, "missing pay rate". I think I am getting this error due to having changed their pay type from salary to hourly mid-week. I have tried to "finish setup" as prompted to no avail. Have also tried using a different browser. Please help?
I have reconciled and cannot find the discrepancy
Trying to reconcile my account and it's saying I have an uncleared(that was previously cleared) transaction from 4 years ago. I have tried manually clearing it in the register but it is not changing anything. Do I have to unreconcile back 4 years?
I want to upgrade my QuickBooks Pro 2016 version as I have now switched computers, and the print function no longer works despite trying all sorts of workarounds. Does anyone have any advice on an affordable way to do this? Thanks so muchJay
Hello- I have an erroneous entry in QBO. We don't use the QBO payroll add on and therefore input our payroll manually. The gross amount of a paycheck was entered instead as wages paid instead of the net amount. I need to correct the amount paid and then show the payroll taxes on a sepatate line. What do I need to do to properly make that change? Can I simply change the amount of the entry and then make an entry for the taxes? Do I need to make notes somewhere to explain the correction? Really new to Quick Books and want to do it correctly. Thanks!
When creating a rule under "Replace bank memo," I can click "Keep existing bank memo." What does that mean? Will it replace the new transactions with the memo shown, or will it update the memo with the new info?
I am trying to figure out if there is any possible way to have the unpaid bills list show the expense account a bill was charged to, rather than just showing the account as "accounts payable." I enter bills as they are received, and charge them to an expense account. I need to have board approval before I can pay bills, and they want the report to show the expense account. If I write the checks before approval, I can get this info, but not until then. I don't want to have to void a number of things they don't approve.Thanks.
I cannot link my CD with OnPoint, they say the issue is with Quickbooks and Quickbooks says the issue is with the credit union. Any suggestions how to