QuickBooks Q&A
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I canceled direct deposit over a year ago and they continue to charge my card. And in the past year, I have tried numerous times to contact support through chat and phone. I have not been able to speak or chat with someone who knows how to correct this issue. Or I can't understand the person I am speaking with. And Intuit keep taking money from my account!! I am beyond upset. Please provide an email so I can contact someone. It is very difficult for me to make phone calls or do chats.
I receive this error upon trying to open a Tax Form Worksheet with Excel in QB Enterprise 24.0 in a specific file. I've repaired the file with the File Doctor, ran a repair on QuickBooks, created a trusted location where macros are enabled for the file, and still nothing. Does anyone have a solution for this? I feel like I've pretty much tried everything at this point.
Do I have to convert my receipts from SimplyWise to a .csv file before importing?
I'm using "found" bankI spent 45minutes on a chat yesterday ensuring that I am using the correct bank address and credentials. I'm POSITIVE. Is there any alternative work around?
I'm a Fitness Coach and will use the building for a gym where I will produce videos for my clients demonstrating proper exercise form and eventually train clients in a one-on-one setting.
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Hello. My books are kind of a mess but I’m trying to fix that. So here’s my story. I have no clue what to enter for the opening balance equity/ owner investments. In the beginning everything was mixed together, for the last year I’ve been inputting everything into qb. We 100% funded this business from our personal funds, I didn’t do this big initial investment into a bank. Do I just estimate? Or do I have to go through every transaction over the past 2 ish years in my personal account? I filed our taxes last year and would like to enter all of that into qb so I can have everything in one place for this year. But lost on how to do it since I didn’t take the traditional route of getting funding and such from other sources.
Hi all,I have spoke with Intuit tech support about this, and was told there's "nothing they can do". It's a bit of a convoluted story. I had a client pay an invoice via ACH with a payment link sent in an email. Payment went through and I recorded it in the "Record Merchant Service Deposits" window in my QB for Mac Desktop 2024. A day later my clients bank suddenly rejected the payment, and I was hit with a $10 service charge. It gets a bit fuzzy here (it's been 2-3 weeks) but I deleted the payment in QB. The client then offered to pay the service fee, so I created a new invoice. This was paid, and all is well---except I now have a "ghost" deposit in my Record Merchant Service Deposits window. The invoice number is listed as MISSING (in red) and it's a link that just sends me to a blank invoice template. How do I get rid of this little annoyance?
When I select Make a Deposit and choose the sales receipt(s) I want to deposit, then have to add money to the deposit (usually for credit card fees from square), why can't I add a location to the row like I can a class?Currently, I have to make the deposit, then go to the register and add a location there. Any ideas for me?
I was promised 24/7 phone service and it is not available, which means NOT 24/7 does anyone have a 24/7 tech support number for QBO
I need to be able to create an invoice or report that shows the actual amount of the 10% profit I make off of invoices. How would I do that?
I am the admin and have set up monthly Memorized Transactions. Recently my employees have been able to see them when they pop up on their screen. How do I change it so they don't see them? Thanks,Kim
We need some of our people to be able to access "upload from computer" in the add bill dropdown. We don't know what the correct permission is to be able to do this. Please advise.
Let me know if I'm thinking this all through correctly. Bear with me this has a lot of pieces. We use QB Desktop 2024. We import sales info from our POS as a journal entry (crediting inventory, debiting COGS, crediting sales tax payable, etc.) and that's all good. I'm trying to think through the vendor payables side of things. Let me know if I'm missing anything, I'm trying to clean things up for this business.1. We purchase goods from a vendor and receive an invoice. I enter it as a Bill and choose the appropriate vendor and inventory account and class (we have several retail locations). JE behind the scenes is a DR to inventory and a CR to A/P.2. BUT if there is shipping charged on the invoice that amount should be broken out separately when I enter the bill and charged to the shipping expense account, yes? JE behind the scenes for that piece is a DR to shipping expense and a CR to A/P.3. We pay the bill by check. JE behind the scenes is a DR to A/P and a CR to Cash.4. We return dama
Why are most of my POs not showing up on the work sheet to be send to device? I have 14 POs that are approved and ready to be received in but there's only 5 showing up on the PO Management window to be sent to device.
How can I apply a vendor credit memo to a bill that has already been paid? I have outstanding credit memo's that need to be applied to bill payments so that they do not have outstanding balances. Thank you.
We closed our old payroll bank account and have been trying since early June to update the account (to match our general account). Over 30+ phone calls, chat sessions and emails have left us with no progress. At least 4 cases have been opened. All required documents/pictures, bank forms etc. have been uploaded on the "file upload" site (just last week support sent me a link and while on the phone we successfully uploaded the files) and emailed several times to QBO@ & accountvalidation@. Does anyone know of a way to speak with someone outside of the Tier 1 payroll team in the Philippines? Those I speak with seem sincere, but it gets frustrating when they literally start over each and every phone call (have you cleared your cache? have you tried a different browser? etc.) and they seem unable to see the history of the problem.
Many of my company's payments are done through ETFs. Some are done as PayPal transactions and some as Venmo transactions. They all appear as CHECKS in the register, even though I have changed the "check number" to ETF, PayPal or Venmo. How can I get my register to reflect these transactions as the type they really are? I actually write very few checks anymore (and I believe is rather common these days). My company is a charitable organization and also receives the majority of its contributions though PayPal and Venmo. I'm using QB Desktop PRO PLUS 2024.
