QuickBooks Q&A
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I’m having repeated issues with setting up ACH payments for my vendors, both when requesting information and when entering it manually. Are there any known workarounds or updates coming to address this?
Is there a limit to how many companies you can combine in the Combine Reports option in Quickbooks Desktop?
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When I run Intuit Data Protect, it says that the version I am using is not up to date. When I try and update, nothing happens and IDP is not updated. I have automatic update on in Quickbooks and the IDP file has been updated. Has anyone else seen this problem?
Is there a way to get notified ahead of time whenever there's going to be an update? We manage QB for our clients. Users in these organizations don't have admin rights in the RDS's where QB is hosted. Sometimes QB releases an update and won't let users log into QB until the update is done, so they are stuck until we update QB for them.We'd like to be proactive about this by either updating it the night before users get in, or putting a calendar entry on ourselves to deal with it first thing in the morning (as opposed to dropping whatever plans we had to deal with the "fire" of our clients not being able to get into QB until someone with admin rights clicks on "Update"). Does Intuit have anything in place to send out email notices or something like that? Or even a warning that says something like "QB will need to update soon" whenever a user logs in? Kind of like a "your password will reset in X days" notice, this way at least the users can make a ticket before it's a fir
I called Intuit about charges on a personal bank acct. vs, the DD for our bus. acct. payment. Intuit could not find charge so they told me to go to bank.
I am on a Mac and upgraded to Mac Plus 2024 Version V23.1.5 R6 Build 736. Have been using QB for 17 years for our small business. Did not want to move to QB Online (I do use that for a non-profit and prefer Desktop). My Reports are NOT loading and if they do, take forever. Spinning wheel. Yes I have Verified and Rebuilt the Data - several times! Anybody else having this issue and if so, how did you fix it? Thanks!
This is a recent issue. I've never had an issue in the past with customer invoices. Now, when I create an invoice with billable expenses, when the invoice renders for the customer, it doubles the quantity from the expense line item and markup line item, then it forces a (Incorrect) rate calculation on the invoice, based on the $$ amount of the expense/markup.
HiI'm having a strange problem that's been going on a few months. It started after my client started using a Quickbooks Checking account, but I don't know if that triggered the problem, or not. She makes invoices in QBO, and her customers pay her through QBO. All was fine until a few months ago when QBO started adding Jobs to her Customers and making the invoices under the Job name. Then, two payments would show up - one payment with the Job name would be applied to the invoice, and the other payment with the Customer name would be included in the bank deposit. I spent hours untangling two months worth of these and really don't want to do any more. Can someone help with this, please????? We are willing to pay someone to fix this, but I really feel like QBO cased this mess and Intuit should pay for the time spent.Thank youJane
The direct deposit button is not showing on our Vendor additional info tab in QuickBooks. We are using the Enterprise Desktop Platinum Plus 2024 version. Any guidance as to resolving this issue is appreciated.
The password used to close the books at year end does not allow me access to prior year to enter adjustments.
Only recently when printing checks, red hash marks are printed on checks over laying the numerical amounts. Reviewed preferences both on the main screen and printer dialogue but see nothing that is causing this. Been using the program for several years and it showed up just now. Printer firmware , system software and quickbooks are up to date and have not been updated for months as I am using older hardware.
I am using QuickBooks Desktop Premier Contractor. I create a purchase order for 3 items. We receive the 3 items, and we pay the vendor's invoice. We discover item #2 is the incorrect part. We return the part, and the vendor sends us a credit on our account. I understand how to apply the credit to our account. However, it leaves the returned part in our inventory. How do I remove the item from our inventory?
I have multiple tickets open, and they're all showing as closed, so I'm looking for an alternative method to follow up with my QBO problems since cases cannot be reopened, which defeats the point of having a ticket.
if a customer schedules an autopayment for recurring invoices will that autopayment also pay non recurring invoices?
I have changed my password after getting the unsolicited verification code.
I use QB Premier Nonprofit edition 2020 (desktop) and it is working fine. I understand the product is no more supported and is discontinued. However, the options I was sold did not match what i was doing, so I discontinued the online versions and am using the old desktop version.2 questions:1. Can i download the discontinued software to a new computer? How? 2. Anything you recommend for a small nonprofit with no employee and no payroll, very little day-to-day operations? I basically receive deposits, have a few expenses and prepare reports every month (Balance sheet, bank reconciliation, P&L budget vs Actual, etc.). The new online versions I was sold by Quickbooks were too broad for my use. The language was all wrong (income vs. donation, etc.) and I could not figure out how to customize, search features were no good at all. BTW, I use Quickbooks Enetrprise for work and use all the functions it comes with (payroll, etc.)Thank you!
connected bank account and noticed beginning balance does not match with bank statement
I was told by Bank of America today that they no longer have direct connect with Quick Books Online. I asked them to send me the article and they told me to google it and I cannot find anything. Does anybody have anything regarding QBO on direct connect with Bank of America? I am constantly struggling with my bank feeds not working and this might answer why I am having so much trouble but the groups that I belong to online say that they don't have my problem and if the banks don't help and QBO doesn't help then I have to come here but please, please do not respond with how to download and upload manually, I can recite all of the steps in my sleep.
Hello, I am looking for advice on how to remove some old equity accounts associated with a LLC that is no longer active. What accounting entries or other methods should I consider to remove all accounts associated with "A LLC" while maintaining an accurate Total Equity number? In the past, I foolishly tried to account for A LLC (a separate entity) within another QB Online account, in attempt to be able to accurately reflect correct balance sheet numbers when running a balance sheet report by business. It did work for a while, but then it got too messy to keep up with. The lesson I learned was to get a new QB for each entity. Below and attached is a sample of my current accrual Balance Sheet for all dates. I want to remove (make inactive) all "A LLC" equity accounts from my Balance Sheet, as this company no longer exists. The accounts I want to fix/remove are below in RED. Total Assets, Total Liabilities, and Total Equity account balances
