QuickBooks Q&A
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Opened up reconciliation page and my opening balance does not match ending balance from previous month. Does not match opening balance from current month.
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About 8 years ago my husbands parents moved to a retirement community in FL and purchased a mobile home there. His dad has been in tax trouble for years and forged my husbands name on the mobile home without his consent. I am assuming the reason was so if the IRS came after him, they would not take that asset. The mobile home was paid for in full with cash. My husbands dad owed us about $50,000 dollars. This past year they decided to sell the mobile home, in order to do so, the sale needed to go through my husband so my husband received a check for $25,000 and his dad agreed to us keeping it to settle some of his debt to us.My questions is, how do we go about categorizing this in quickbooks and then how would we report this for taxes? My husband is self employed and we run a small business (LLC). I typically do all of our taxes because it's fairly straight forward, but for this I am very uncertain of how to record this lump of money that went into our account. Any help is appreciated.
About a week ago, I stopped receiving emailed notification of payments made to me via QuickBooks Payments. Has this been an issue for anybody else?
I am deeply disappointed with the customer service I've received regarding a backend payment issue that I've been trying to resolve for three days now. The customer representatives have generally been unhelpful, lacking knowledge, and unwilling to effectively address the problem. One representative even abruptly ended our conversation, suggesting I troubleshoot on my own. Despite following every instruction provided, each new representative had me undo the previous steps, showing a lack of continuity and knowledge-sharing within the support team. This has not only been frustrating but has also wasted a considerable amount of my time. After being a loyal QuickBooks user for over five years, I'm now seriously considering moving my business to another platform due to the poor service. The current level of support makes me feel undervalued and poorly treated like dog sh@t.
I’m having repeated issues with setting up ACH payments for my vendors, both when requesting information and when entering it manually. Are there any known workarounds or updates coming to address this?
Is there a limit to how many companies you can combine in the Combine Reports option in Quickbooks Desktop?
When I run Intuit Data Protect, it says that the version I am using is not up to date. When I try and update, nothing happens and IDP is not updated. I have automatic update on in Quickbooks and the IDP file has been updated. Has anyone else seen this problem?
Is there a way to get notified ahead of time whenever there's going to be an update? We manage QB for our clients. Users in these organizations don't have admin rights in the RDS's where QB is hosted. Sometimes QB releases an update and won't let users log into QB until the update is done, so they are stuck until we update QB for them.We'd like to be proactive about this by either updating it the night before users get in, or putting a calendar entry on ourselves to deal with it first thing in the morning (as opposed to dropping whatever plans we had to deal with the "fire" of our clients not being able to get into QB until someone with admin rights clicks on "Update"). Does Intuit have anything in place to send out email notices or something like that? Or even a warning that says something like "QB will need to update soon" whenever a user logs in? Kind of like a "your password will reset in X days" notice, this way at least the users can make a ticket before it's a fir
I called Intuit about charges on a personal bank acct. vs, the DD for our bus. acct. payment. Intuit could not find charge so they told me to go to bank.
I am on a Mac and upgraded to Mac Plus 2024 Version V23.1.5 R6 Build 736. Have been using QB for 17 years for our small business. Did not want to move to QB Online (I do use that for a non-profit and prefer Desktop). My Reports are NOT loading and if they do, take forever. Spinning wheel. Yes I have Verified and Rebuilt the Data - several times! Anybody else having this issue and if so, how did you fix it? Thanks!
This is a recent issue. I've never had an issue in the past with customer invoices. Now, when I create an invoice with billable expenses, when the invoice renders for the customer, it doubles the quantity from the expense line item and markup line item, then it forces a (Incorrect) rate calculation on the invoice, based on the $$ amount of the expense/markup.
HiI'm having a strange problem that's been going on a few months. It started after my client started using a Quickbooks Checking account, but I don't know if that triggered the problem, or not. She makes invoices in QBO, and her customers pay her through QBO. All was fine until a few months ago when QBO started adding Jobs to her Customers and making the invoices under the Job name. Then, two payments would show up - one payment with the Job name would be applied to the invoice, and the other payment with the Customer name would be included in the bank deposit. I spent hours untangling two months worth of these and really don't want to do any more. Can someone help with this, please????? We are willing to pay someone to fix this, but I really feel like QBO cased this mess and Intuit should pay for the time spent.Thank youJane
The direct deposit button is not showing on our Vendor additional info tab in QuickBooks. We are using the Enterprise Desktop Platinum Plus 2024 version. Any guidance as to resolving this issue is appreciated.
The password used to close the books at year end does not allow me access to prior year to enter adjustments.
Only recently when printing checks, red hash marks are printed on checks over laying the numerical amounts. Reviewed preferences both on the main screen and printer dialogue but see nothing that is causing this. Been using the program for several years and it showed up just now. Printer firmware , system software and quickbooks are up to date and have not been updated for months as I am using older hardware.
I am using QuickBooks Desktop Premier Contractor. I create a purchase order for 3 items. We receive the 3 items, and we pay the vendor's invoice. We discover item #2 is the incorrect part. We return the part, and the vendor sends us a credit on our account. I understand how to apply the credit to our account. However, it leaves the returned part in our inventory. How do I remove the item from our inventory?
I have multiple tickets open, and they're all showing as closed, so I'm looking for an alternative method to follow up with my QBO problems since cases cannot be reopened, which defeats the point of having a ticket.
if a customer schedules an autopayment for recurring invoices will that autopayment also pay non recurring invoices?
I have changed my password after getting the unsolicited verification code.
I use QB Premier Nonprofit edition 2020 (desktop) and it is working fine. I understand the product is no more supported and is discontinued. However, the options I was sold did not match what i was doing, so I discontinued the online versions and am using the old desktop version.2 questions:1. Can i download the discontinued software to a new computer? How? 2. Anything you recommend for a small nonprofit with no employee and no payroll, very little day-to-day operations? I basically receive deposits, have a few expenses and prepare reports every month (Balance sheet, bank reconciliation, P&L budget vs Actual, etc.). The new online versions I was sold by Quickbooks were too broad for my use. The language was all wrong (income vs. donation, etc.) and I could not figure out how to customize, search features were no good at all. BTW, I use Quickbooks Enetrprise for work and use all the functions it comes with (payroll, etc.)Thank you!
