QuickBooks Q&A
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Our billing charges odd not match what was appearing in our dashboard. We finally verified that we were being charged for a person that was not an employee. (hired, but never showed up.). When we received a notice that they would be added/enrolled in our plan, we contacted them immediately. They confirmed via phone and email that this person was removed and marked ineligible. They never appeared in our SimplyInsured dashboard as active, inactive, or terminated. (that would have been accurate as they had filled out the "self-enrollment" on quickbooks but we removed them immediately. However, the ACH deduction from BCBS has included this deduction for years! (We could not identify this because the weekly deductions and the simply insured dashboard did not match what BCBS deducted monthly. We finally discovered this "ghost employee.".)Has anyone else had this issue? If you notice a decrepancy contact BCBS directly! Is there any recourse as we are w
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I am attempting to connect a bank account to accept recurring payments in our QB online. But I am being asked to verify I am the business owner and enter my social security number. I am not the business owner, and don't wish to have my social security number associated with this account. Can anyone suggest a work-around? Thanks so much.
check register shows memo.. can it show description next to category?
In QB desktop I could go in and change the bank pretty easily. Now I can't seem to figure it out. The payroll correctly pulled from Bank A but when we transitioned to QB online, incorrectly Bank B is listed. I just need to move the actual payroll over so my funds show correctly. Thanks!
I paid in advance 634.13 for dash cam and lighting. When I went to check if items arrived I was notified he sold store
Is there any api's to download payslips ? I couldn't find it in the api documentation. If available, is it accessible from India?. Can you share the documentation for it or postman collection
because i'm a user of hong kong, so can not choose the right code for the area of state, zip code!
We are trying to use the Batch Transactions for our sales receipts. I have created a CSV file, but not sure what value I should put in the Tax field. It seems to be a on/off field with a check box. What should be the value on the CSV file to turn it on.
I changed my business name a few months ago and went through the settings on Intuit to change every occurrence of my business name and email to the new one. However, when a customer pays with credit card through an email's invoice, my old business name still shows up on their statement. How do I change this?
I am looking for a freelance QBO expert to help me correct some mistakes in my bookkeeping. Each year at tax time, I have to pay an accountant to correct mistakes made over the year. The problem started when I bought the business and transitioned from Quickbooks desktop to Quickbooks Online. Some information transferred and some information became jumbled. The main problem that we have is related to invoices
I read it takes 5-10 minutes to complete the back up process but it has been over 20 minutes and it is still at 0%. I do not understand why it is not backing up or even at 1-10%. My books are not large.
Quickbooks desktop file opens login get all sorts of messages and then gives error and closes way to run rebuild. Is there a way I can bypass all of these messages to get up to file and rebuild or a key command I can press to run rebuild. The messages won't let me click on anything else.
Hi, I made payroll payment in error. How do I claim it back? Thanks so much
When I ran our P&L in July for June it has changed if I re-run it today. No transactions have been backdated into that time period since the month closed. How does the report change?
I am a small business enrolled in Quickbooks Payment dispute protection. I received my first chargebacks recently. I was fully enrolled prior to these disputes and paid the associated fee with the transaction. Multiple calls to your customer service line have yielded nothing but the run around. Quickbooks is continuously trying to remove money from my account that is not there. The email I received states that I have exceeded my payment dispute protection. This is not true as I have never used it at all. PERIOD. Someone needs to fix this error. I paid for a service and I expect it to serve me as it should.
The owener wants to look at QBs but he doesn't need to change anything. Is it possible to give him user rights to see reports and that is all?
Why are customers who were happy with desktop being forced to move online. Not everybody wants or can afford to go from paying 500 once a year to now paying 80 plus a month. Why is Intuit trying to make small business spend more money on the same product that just changes lay outs every year. Why are there only phone numbers for sales, but none for technical support?
