QuickBooks Q&A
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Good afternoon all From October 2021 i am having issues with the RCSCIS-20.0 VAT code. Any invoices generated appear immediately on my quarterly VAT sheet and not when I receive payment (which is sometimes up to 2 months later). I am on VAT 'cash' basis and have checked the relevant settings in quickbooks and all have 'cash' selected. This was working perfectly up until the beginning of October. I am only having issue for RCSCIS-20.0 VAT code, the standard VAT codes are recording when the payment is received and not when the invoice is generated which is what I want. Any help would be greatly appreciated.
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At the end of every month for the best part of the year I’ve been sending my invoices to my clients as usual, and although they’re all marked as delivered, I’m having up to 10 clients (so far) not getting the email and I’m having to resend it manually when they tell me it’s not arrived. It’s never the same people, I’ve never had an issue with people not paying, it’s nothing like that, as I’ve even sent dummy invoices to myself and half the time they don’t come through. I’ve been using QB self employed for over a year now but half the time I’m having to have the embarrassing moment of asking clients if they’ve received their bills from me/QB. Anyone know what this issue is and how to resolve it? Or alternatively have a contact number for QB for me to ask someone there? The QB assistant that’s AI doesn’t help, I’ve tried several times to explain and it doesn’t understand the problem. Thanks
Logged in and invoices are gone
I need to update my billing information payment options with my new bank card and it wont let me it says this We couldn't process your payment. Make sure your billing info is up to date. If the issue persists, please contact support and reference this message. (Error code:-81624) I've contacted support and had no joy at all i couldnt even get a response on live chat. please help me
It seems to have doubled in price
quickbooks not sending my invoices after I click send, I cc myself in to confirm they've gone and I don't receive them. really annoying. Safari 13.1.2 Mac OS 10.15.6
Good morning, I am looking for some guidance re recording my mileage. I intend to automatically track my mileage via the app, does this mean I do not need to add any fuel receipts? Currently, I have done both, labelling fuel receipts as travelling expenses, but I am worried I am double counting? Any help is much appreciated :)
Hello, We are a smallish charity and have recently signed up for Quickbooks Plus. We currently do not have a finance officer and I have been given the task of setting up Quickbooks so we can use it going forward as our finance package. We have a bank account that payments come in to and cheques go out of and a few direct debits. We use a credit card for other transactions (this is in turn paid in full each month) I want to get QBO, to track not just our overall income and expenditture, but also by each Service that we offer, which is funded by funding from trusts, foundations and/or contracts. I have been trying to find out how to set up fund accounts for each of our sevice areas, but I can find nothing about it in any menu. Can someone please help?
I have a credit card under banking tab. It is showing a payment received from my bank account. But the bank accont doesnt show the payment so i cant match it. Ive checked all excluded and catorgorised payments and its not there. I have checked my banking app, and the payment has gone out of the account. But its not showing on the banking tab for the bank account. Only showing in the credit card tab as received.
Recently forced to upgrade from standard payroll to advanced. (Employees with court orders) I'm no way an expert with QBO but ive been managing. Standard payroll was nice and simple, ran the payroll, paid my lads and banking matched the transactions to payroll. So assume standard created a journal of some kind from what I have read... Advanced payroll doesn't seem to work this way. completed the pay run fine, paid the lads and the transaction's are unknowns in the banking section and there is a massive discrepancy between the bank balance in QBO (higher) and the actual bank account now (lower) Have a missed a step...
I have recently become a VAT registered sole trader, I need to move over to Simple Start. Can I move all my data from Self employed to Simple Start?
I can identify it in a P & L report but not within categorised Banking items.
Just says can't connect to hmrc wait 72 hours
Under each employee the error is Error: Unable to generate a valid document number for this journal.I have been on the chat for over an hour and somebody checked all the settings and concluded I should just delete the payroll and run it again, which I have done, but I have exactly the same error.I run payroll the same way every month and have never had this error before. Any ides on how to fix it?
