QuickBooks Q&A
Recently active
Original commenter did not share additional details
I was using the windows app for QBO yesterday morning (03/19/25) and everything seemed "normal". Then, suddenly, when I now click on the plus sign to open a new tab, a tab opens, but when I try to change to another client in that new tab, a brand new window opens for that client. Anytime I click on + to open a new tab in either window, it opens a new tab for the existing client, but if I try to change the client, it opens a new window for the new client. Now, instead of having a tab for my business, tab for client 1, and a tab for client 2, I have three separate windows. What is going on? I already uninstalled and reinstalled with no change to behavior.
I recently updated my Quickbooks Online Desktop application to version 3.0.1. I'm running it on OSX 15.3.1 (Sequoia). I love the Desktop app because I am managing three different companies. In versions of the app prior to 3, when I changed companies it would open in a new tab. Now they open in a new window. This is not desirable as I am now navigating three laptop windows instead of just one with multiple tabs. Screenshot attached to show how cumbersome it is. Is it possible to only have Quickbooks Online Desktop use a single window and multiple tabs regardless of company? That would be great!
I received payments for my next fiscal year one month early. I want them to reflect in my 2024-2025 FY and not 2023-2024 FY. how can I do this?
Here are the key issues I’m experiencing: eBay sales are being imported as gross revenue with no deductions. eBay fees such as final value fees, promoted listing fees, and shipping label costs are not showing up in the sales order or expense records. As a result, QuickBooks is misreporting the true profit from each transaction. I would like to know: Is there a way to automatically sync eBay fees and expenses into QuickBooks? If not, what’s the best recommended workflow or app integration to ensure accurate tracking of net profits?
Hi!When I went into my Quickbooks online to reconcile for April 2025, I had about 20 entries listed from January 2024 that not only were reconciled, but were included with my final yearly accountant info for 2024. I had to mark them as uncleared in order to reconcile the difference to zero for April 2025. How do I fix this to get them off of my reconcile page?Thanks for any help!Patty
How do I get the new single time entry screen to keep "billable" selected and not have to select it with each entry, even when using a service which is marked as billable?
We have had Error 185 repeatedly occur for a while, but recently we are unable to resolve the issue due to Error 105. The error wants us to wait a few hours due to the First Horizon website being down, but the website is functioning properly. I am able to press fix now when I am prompted on the Banking Transaction page, and the 105 error goes away, but it is immediately replaced by the 185 security error, and pressing fix now restarts the cycle. Has anyone had this issue, and if so, what has been your solution? Thank you in advance for your help.
Hello,I am a bookkeeper for a law firm. They are currently using QB Desktop Pro Plus 2022. I want to get Merchant Services Deposits activated and I do not see where to do that. Has that been discontinued for 2022? If not, how can I get this activated.Also, I believe the Intuit account is under a previous partner who is now 85 years old and retired. His son is taking over the company. How do I get the license transferred, in case we have to upgrade to Desktop Pro 2024? Thanks! Patti B
Hello, I've recently encountered an issue with QuickBooks 2023 on my Windows 11 system. The software is consistently displaying an error message stating, "QuickBooks detected that a component required to create PDF files is missing." This issue has prevented me from printing documents and reports which is a key part of my work operations. To troubleshoot this problem, I've already followed the steps to repair the XPS Document Writer and used the Print and PDF Repair Tool, yet the QuickBooks PDF Component Missing issue. I'm seeking additional guidance on how to resolve this matter. Any assistance would be greatly appreciated. Thank you in advance for your help.
Hi! I'm manually tracking inventory value as outlined here. When I look at the Inventory Assets and Cost of Goods Sold accounts individually the journal entries are present and the ending balance is correct - however if I try to run any reports the Inventory Assets and Costs of Good Sold accounts ignore the journal entries and my numbers are thrown off. I did at one point turn inventory tracking on, but didn't have a use for it and turned it off. Is there a setting somewhere I'm missing? Am I supposed to validate the journal entries in some way? Thank you for your time!
Hello. I've been on the phone with QB Desktop support to no avail. I'm receiving the communication error intermittently. I send hundreds of invoices out at a time, and I have been doing so for the last 4 years. This has never been a problem. If I select 10 invoices to send (a smaller batch), maybe a few of the 10 will get sent and the rest will not and I receive the message of this topic. This is a pesky intermittent problem. It will take me forever to get all of these invoices sent.Things to know:I use webmail in preferences to email formsI have a Gmail account associated I was having this problem yesterday with Enterprise 22. Upgraded to Enterprise 23 and the problem is still there. I have read on another forum that Intuit is aware of this problem. I had no issues at the end of last month (April 2023). Now all of the sudden it's a problem. If anyone has something that I can try, or knows of a workaround until
Our scheduled QB Online reports ran as expected today, however all the file attachments are an unknown file type. The file type is supposed to be an Excel file.When the scheduled reports have been running over the past several years, the attachment has always been an Excel File. Something changed yesterday.An example is attached. Is anyone else having this issue?
Anyone?
New Estimates and Invoice templates stink. How do I revert back.
Every time I try to do it I get error messages.
Is any one else having issues opening up QuckBooks 2021 Pro Desktop. I can not open a file or restore a file. My company opened fine several days ago. I've tried to fix with QuickBooks Hub. Did Intuit do something to force us to move from Desktop to their Cloud version and pay their now outrageous fees? Thanks. Paul
How do we arrang our Bank Accounts ?
I am issuing a check to a customer to pay for a credit memo - it was easy in QuickBooks Mac - created the Memo then clicked on the "Refund" icon at the top right of the window and I'd be brought to my checkbook. I can create a credit memo in QuickBooks Online, but I don't see anyway to issue a refund check to pay the customer. Is there a way to do that?
