QuickBooks Q&A
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how can i delete the mistake pay runs
All of a sudden in the last few weeks, each time I enter a new expense, QB is automatically showing that it has been reconciled, even though it has not. So, when I go into Reconcile, it is showing that I am out of balance and throwing a discrepancy error. I then need to click on the fix the issue link to manually click into each expense and remove the R for "reconciled" to go back to a $0 difference. How can I stop it from automatically doing that? It never happened in the past.
my bank feed has stopped working on one of my accounts anyone know what to do?
Continually getting bank is not available right now error message 102 try again in a few hours. Have tried again multiple times and days still same error message
Hi, We are a small family company, still usng the old 2003 Pro on a standalone non internet XP machine. The girl didn't add GST to an invoice and now it is too late to change it as it is over a month ago Because it is income and we need to pay the GST on it, how can we add the GST amount to the company account so that I can add it to what we pay to ATO on BAS? On the Tax Liability report I need it to show on the GST Due on Sales entry. Thanks
how can this be turned off
contractors invoice amounts are multiples of the same amount and quickbooks has issues confirming the invoice
Keziah just gave me the instructions and left. Didn't even follow through making me go through all the steps again to connect. Super terrible customer service
We have an employee doing two distinct roles:- 16 hours a week with a role that attracts 17.5% leave loading- 16 hours a week that doesn't attract any loading.- at different pay rates.- fortunately, both accrue leave at the same rate.- In the payroll with different pay categories. Some problems appear:- Leave is only accruing at half the rate it should.- Leave taken pays leave loading on all the hours taken (should only be on half). Any suggestions how to resolve these problems?- A workaround for the leave loading could be to halve the rate.- There are other complications that make averaging the pay rate an unattractive option.
I am unable to lodge a pay event with the ATO as I am entering them a few days after they were paid. (But dated the correct date of the payroll payment) I keep getting this error: Reason: The pay date of this pay run (30/09/2022) cannot be earlier than the date the pay run was finalised (7/10/2022). If you are unable to change the pay date in the pay run, you must lodge an update event instead. I have been told that unless I enter the pays into Quickbooks on the day they are paid, and submit to the ATO, then they cannot be lodged, and I have to do an update event instead. I only do my accounts once a week, and not on payday. I was told to call the ATO to get this fixed, which is a ridiculous thing to say. ATO cannot manage Quickbooks programming. When will there be a solution to this problem? And are update events OK to do with ATO instead of lodging the payroll events with them?
switch from apple billing to direct with quickbooks
I would like an accurate report that I can run weekly - total income and total wage expense. But because the week prior's pay run is paid in the current week - that is what gets bought into the report that I am using (a profit and loss for the week). So effectively they are not the same information.
We sync (import) invoices from our CRM into QBO. Despite the xml of the sync sending invoice issue date and invoice due date, we have been told that QBO overrides both of those and sets the invoice dates imported as the date of the import. Why is this and how do we stop it from happening?
When I publish rosters the notification is sent by email to all employees. However one employee (permanent) receives an sms with details of their upcoming shifts while the other casuals do not. I cannot find any option for this in quickbooks.
I can't take an EFT payment
Is there a way I can transfer between accounts in the app ? It lets me online but doesn’t look to in the app, thsnks
We have discovered that we have about half of our invoices outstanding, spread over the last 2+ years. Many of them have been lost because no-one notified us that the contact and e-mail address had changed. So we are sending reminders to them, with copies of the invoices. We want to be able to send a reminder to a customer but relating to several invoices. I assume we have to create the reminders manually, that's ok. But how would do it for multiple invoices - is it just a case of selecting all of the affected invoices in the list? If so, yay! If not, is there a way to do it? Thanks in advance,Pat
I can download or open any other pages
