QuickBooks Q&A
Recently active
Our payroll account is no longer active. However, the 'automated taxes and forms' is ON. I tried to change the setting in the 'taxes and forms' under payroll settings, but I keep getting the attached message. We have already paid & are still currently paying these manually ourselves. We do not want to be charged by Quickbooks to do so as well. As of right now, it is saying that 'Quickbooks will pay & file our taxes when they are due'. How can we get this corrected?
One of our payrolls in January (which was successfully processed & QB's states we don't owe them anything) resulted in many hours on the phone with them to "fix" it. At this point most of the work has been completed however now we have an incorrect number in our payroll liabilities account. Again spent multiple hours trying to get direction - told I was referred to Tier 2 and someone would call me back. This has now happened several times and we need our books accurate for annual reporting. Anyone know of a way to actually get QB's to actually do what they promise and what we pay for?
When I first started with Quikbooks, I had it doing it, but then someone went in and messed with it and that is all she wrote!
I need a report that shows the customer who are active and have not purchased since may Including sales rep, email , company name and phone. I tried one that showed everyone who hasn’t purchased since may but it show inactive accounts with kinda defeats the point
Hi all, Our online account was hacked last week, and the hacker added their phone number for 2FA. We urgently need help because we can't change the phone number or do anything since it always sends the code to that number. There's no option to send the code to an email or any other way. We tried filling out the account recovery form, but the request was instantly rejected, even though we provided all the correct information matching our driver's license, etc. There's no phone number to call, only an email to [email address removed]. We received an initial automatic reply but no follow-ups for several days. We have a business to run and can't do anything without bypassing the 2FA requirement. Has Intuit abandoned their customers? What do we need to do to get help?
Original commenter did not share additional details
How do you handle multistate employees payroll in Desktop Payroll?
Hi, I have a large number of reconciled and deposited transaction showing in undeposited funds. I assumed that transactions once deposited into their respective bank accounts get removed from the undeposited funds account so you don't end up with a large balance in this account. If they should clear out of this account once deposited how do I removed these? I can't change the deposited to box on the invoices as its locked down as they have already been deposited. Any advice would be appreciated. Thanks,B.
Looking for integrated applications for quoting and estimates for Desktop enterprise version only.
Former desktop user and QB online will not allow me to make accounts no longer in use "inactive" any resolution
Upon signing into my QB 2018 desktop pro, I am asked to sign into my Intuit account. I have the choice to either select admin or non-admin (neither get me further in the process). Once I click admin and enter my credentials, the next screen is the 4 dots that rotate. They'll do that for hours and won't continue to the next step. Eventually, I close QB and select the option to delay signing in for a period of time. What happens if I never do because of this glitch?
This is a huge issue for me because I turn of my location so that it doesn't kill my battery when I'm at home. I turn it back on when I leave but the mileage tracking doesn't turn back on like it used to.
Michigan issues: Changes to minimum wage may change if it is not blocked soon. It will revert to the old version since they decided it was not legal to take it off the ballot and make their own changes. It includes giving any employee working 30 hours a one hour sick time benefit. No requirement that you have over 50 employees either.
Can I make the employee's vacation time off show in Time Off so I can pay his vacation days?
We asked two weeks ago for a software fault in core payroll to be amended. Why are QB so useless at rectifying problems?
I'm not too familiar w/ QBO and honestly could do w/out! I searched HELP but answer I got was as if my vendor used QBO. Prior to me starting, there were overpmts to multiple vendors. I have a credit on stmt and debits on overpd invoices. When I 'pay bills', can I make add'l 'JE' at that time, debit to 5000acct and credit to inv w/ overpmt ? that will appear on check to show what I'm clearing? or no b/c I'm not writing an actual check? What is the proper way to retrieve our credit and clear out overpayments and apply amount to proper acct#
can i have 2 companies in 1 QB account
the invoice appears that I am charging that but you are showing that the deposit is reduced by that amount WHERE did that money go
Why is there now a search bar on every report?It's an annoying waste of spaceand I can't find a way to get rid of it!
Using 2024 QB Desktop for Mac and I can not find Preferences under any of the menus! I included a screenshot of the fQuickBooks Menu which is where the online help states it is located, but it is not. I also looked under all the others: File, Edit, Lists, Company, etc..you get the point. Am I doing something wrong? New user to QB for Mac, I've always used QB for Windows.