QuickBooks Q&A
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Hi all,I’m currently using Intuit Enterprise Suite (IES), through my company, which I understand is the more advanced version of QuickBooks Online (QBO) — both being cloud-based products.When I access IES or QBO through a web browser, it’s clear that I’m using two distinct products: The Enterprise Suite interface is branded and labeled accordingly, with additional features and a different layout.The standard QuickBooks Online interface is noticeably simpler and has its own branding.However, when I use the QuickBooks Online desktop application, the interface looks more like standard QBO — no special Enterprise Suite branding or enhanced features that I see in the browser version of Enterprise.So my question is:Is there a separate desktop application specifically for Intuit Enterprise Suite? Or does Enterprise users just use the same QuickBooks Online desktop app as everyone else?Thanks in advance — just trying to confirm whether I’m missing a more appropriate desktop tool for
When the guys were out of range and were not able to clock out for lunch, I would like to add a break in without adding and editing multiple time stamps. The app has this nice feature where you can "insert a break" but it just does nothing for me. I have updated the app.
Once the employee has clocked out for the day, the time clock will clock them back in and out several times that day. How can this be corrected?
Hello and welcome to the first day of our Guide to QuickBooks Mastery series. To kick off our series, we are taking a look at how to choose the right QuickBooks Online subscription for your business needs, and all of the navigation and features that you should be familiar with. Tune in below for today's event, and check back each day this week for another episode of QuickBooks Mastery.
We use a connector to import invoices and bills from our supplier for drop ships.
Looks like there is no option to remove or update a review for an App Review. Is there any support team that can take the request to remove a review we left on an App?
Hello. I was wondering if someone could help with a new issue. Within the last week and a half QuickBooks desktop has started running ADR every hour. The server it is on has been running for almost a year and it was never doing this. Now it has started. We have a connector on the server which keeps a headless QBW process running and this process is the one initiating the work. It starts a new QBDBMgr process and does a full backup and verify to the ADR folder then terminates the QBDBMgr process. How can I get this to stop running every hour? It is a very intensive process for the computer to run a full verify every hour and we don't want this to take place. Thank you!
I have tried to customize sales by customer detail report and transaction by customer report and it does not allow for this customization.
I am unable to get the banking feed and bank statements from First Horizon Bank.
As of 10 May 2025 the notifications of deposits have stopped. The funds are deposited but the notifications fail to show in my email.
I have instigated a transfer to an external account twice now. I’ve verified the debit card it’s processing to is correct but the transfer isn’t happening.
I have been using QB Desktop Pro since 2016 and have had a few issues here and there but nothing major until August 11,2024. I did a local backup along with Intuit Data Protect backup, it stated "SUCCESSFUL" with a green check mark. It is not showing in my backups and have contacted QB numerous times for them to tell me my last backup was in 2023. My computer completely crashed and I have no information what so ever. I was able to log in to my one drive, in which it is time and date stamped that I did a backup "COPY FILE" to intuit. Needless to say this is a complete mess and I just don't know what else to do. I need this back up to move forward and customer service is not helpful. The want a Glance session in which I do and its always the same thing I need to speak to a different level of support but NOBODY ever gets back to me. Paying for a service that has not been working apparently is not what I had in mind and NEVER thought I would be in this s
How to change a pay date on a check when its already been done?
Dear Quickbooks, I would like to give feedback. The character limitations in fields in Quickbooks are WAY TOO SHORT! When are you ever going to fix this?!?! I think I am going to lose my mind if you don't fix this!!!
I have tried disconnecting the account, updating all browsers, removing cookies/cache, and contacted my bank weekly. There has been no resolution to this issue. I'd love to hear advice and help.
lnstructions on how to inactivate a payment method from my account
Quickbooks Desktop - 1. Can you assign more than one billing rate level to an employee? 2. Is there a way to make billing rate levels so that they are a set percentage of whatever the employee's hourly rate is (whether it is regular hourly rate or overtime rate)? For example, I have a contract to provide labor services to my client. I need to bill my client for each of my employees' hours worked, some are regular hours, some are overtime hours, and my employees have different hourly rates, some at $18/hr, some at $20/hr, some at $24/hr, (and other rates) etc. I want to bill my client a cost per hour at 40% above the hourly rate that I pay them (whether it is a regular hour or an overtime hour) at whatever their set payrate is. Is there a way to accomplish this?
